Porsche dealership experience

[eddieterry]

Bought from both Porsche Tonbridge and Porsche Guildford and cannot speak highly enough of them - both were superb.

Sponsored

 

[tophamn]

I suggest trying Oli in Porsche Tewkesbury....

I bought from James at Porsche Bristol, but the car came from Tewkesbury - both part of the Dick Lovett group. Never had any issues with either sales or servicing.

 

[trebzz]

Thanks guys I think Porsche Norwich just a particularly shit experience and I’d recommend you avoid as much as possible

 

[Longy_UK]

Rob @ Porsche Colchester - Legend!

Nottingham Porsche - Crap

 

[Fish Fingers]

Thanks guys I think Porsche Norwich just a particularly shit experience and I’d recommend you avoid as much as possible

I had the worst service I have had from any brand at the 3 different Porsche dealers I used during my Taycan ownership experience.

I eventually decided to get rid when I was given a 3 month wait for (more) faults on the car, with no courtesy car available.

I was sick to death of going back and forth to the dealers with faults, errors and recalls. It spent more time at the dealers than all my other cars combined over 40+ years.

Lack of Taycan trained techs in the UK network seems to be the main issue.

 

[anonymouse]

Lack of Taycan trained techs in the UK network seems to be the main issue.

Well that is certainly part of the issue, plus the high volume of recalls etc consuming the loan fleet at a fast rate which causes the big frustration of "if you want a loan car, book in 2-3 months ahead".

But Porsche has other issues too. Certain parts of the car are not designed to be maintainable for a low cost -- eg the infamous drains that require disassembly of part of the car to clean, or the fans that suck in dirt. Software maintainability seems even worst -- almost none of the bugs in J1 Taycans were fixed with software updates, online or manual. Compare with Tesla, who after (considerable) teething problems redesigned their cars to be more maintainable; and whose software receives continual updates to the whole fleet, old and new.

 

[262X40]

Hey everyone, I’ve been buying a Taycan turbo from the Norwich dealership. I live far enough away that it’s all been online so far. I feel w CPO I have pretty good confidence I know what I’m getting . This is a 100k+, j1.2. I’ve had a mostly shitty experience working with them and just wondering whether my experience is normal.

1) they refused to budge at all on price which I found a bit unusual after living in the US
2) they NEVER return my phone calls. It’s like I’m pulling teeth buying this car
3) when I finally accepted their terms they didn’t thank me, they didn’t call to go through how things would go, they just asked me to send deposit then sent me the invoice. Zero ceremony, zero graciousness. Just a bunch of thankless lads who can’t themselves afford a Porsche but think people who do grow on trees.

I’ve paid deposit but I’m half thinking of bailing on them for another option. Is this just what I should expect and one should accept this in order to get a nice car? Anyone here have an actually good Porsche dealership to recommend?

thanks in advance!

My experience was all over the map. Most were great. Some dealerships never returned messages. Some became like clingy ex girlfriends. One effectively sold a car I planned to buy out from under me. Grrr. But none of them would budge on price or add protective film. Could have been because I was always looking at vehicles that were high value to begin with. Mine MSRPed for $164K and I got it for $74K. Best advice? You're buying the car, not the dealership. Get the car, then service it someplace else.

 

[ct4s]

In recent years, I've had a very good experience with the people at Chester, Bristol and Nottingham.
None had the attention to detail I had on car handover (Bristol and Nottingham) and missed a scratched window glass, chipped screen and a few another niggles.
However, they all worked hard to fix anything I brought to their attention and the fixes were of an excellent standard and at no charge to me.

Sponsored