[uk] charging service didnt auto renew and now have error

wigwam

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I previously saw all the posts that the charging service auto renews so don't worry about the 1 year limit
Well today (2 weeks after 1 yr) went on a long drive, pulled into ionity charger
My charge card doesn't work
See in app my service has expired
Renew on website manually for £0 but now the card is invalid and new one has to be sent

But in app it says "the charging service was not selected as the standard contract " and I can't get it work
I had to ring porsche at the charger for them to manually activate charging

All seems okay on the website

How do I fix this?
I have a long drive back home!

Porsche Taycan [uk] charging service didnt auto renew and now have error Screenshot_20240510_011151_My Porsche
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wigwam

Active Member
Joined
Aug 16, 2021
Threads
5
Messages
33
Reaction score
7
Location
Manchester
Vehicles
Audi A6
Country flag
Up
I previously saw all the posts that the charging service auto renews so don't worry about the 1 year limit
Well today (2 weeks after 1 yr) went on a long drive, pulled into ionity charger
My charge card doesn't work
See in app my service has expired
Renew on website manually for £0 but now the card is invalid and new one has to be sent

But in app it says "the charging service was not selected as the standard contract " and I can't get it work
I had to ring porsche at the charger for them to manually activate charging

All seems okay on the website

How do I fix this?
I have a long drive back home!

Screenshot_20240510_011151_My Porsche.jpg
Update
Signing out and back into app now allows it to see the contract
Wish me luck tonight!
 
 




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