I think they had to order one of the windows in. Of course they use the vin to make sure the parts match.
Sent a DM.
Hi, I'm also interested to learn which building you had the problem in. Would you mind sharing? Also, which shop/dealer are you using for the glass repair? I hope insurance is dealing with the costs you're incurring... I know it must suck at this time but I'm sure they'll get your car back in pristine condition.
A couple of Saturdays ago my car was parked where I work, under a building in Bellevue, out of site from the main road. Twenty-five mins after I parked someone smashed my driver's and the rear passenger window. The Porsche app sent a notiffication to my phone, but as I was in a meeting I didn't see it until about twenty minutes later - unfortunately I didn't hear the car alarm. When I saw the notification, I ran down to find this. Not sure if it was about stealing the car? Thinking there might be something inside (I never leave anything visible in the car), or just someone proving that some humans are not yet far enough from primordial slime and just out smashing windows for fun.
Thankfully other than the top trim piece and two windows, there was no damage. Though as you can imagine I spent a few hours vacuuming glass everywhere. It's getting fixed so in a day or so, this will mostly be a bad memory. I'm taking steps to inscrease security around the building and in the car, which I know is but a higher deterrent, not a solution. All I can do is try to gain back some peice of mind.
My main intention in posting this.. when I was at the dealer someone mentioned that mine was the fourth Taycan in a week. Wanted to at least give everyone a heads up.
Broken Windows didn’t cause a PCM failure. This sounds like the repair shop competency issue, or Porsche not designing service simple enough for their dealers. If they’re going to charge this kind of money, they should have experts on staff.
Right. I wasn't insinuating it was related. The SA said that when then got the car it was throwing lots of error codes, they just didn't reset them all. I know the PCM failure it currently a thing. Just lamenting there's another thing to figure out...Broken Windows didn’t cause a PCM failure. This sounds like the repair shop competency issue, or Porsche not designing service simple enough for their dealers. If they’re going to charge this kind of money, they should have experts on staff.
Three questions --
I'm debating about filing a claim or not. I have another claim that just finished getting paid (different car) and am worried the premium increase would be painful.
Thanks for the info.
If they are related, maybe because PCM got damaged or not setup correctly during the repair, then the repair cost might be part of the same insurance claim. If it's just Taycan parts failing, it should be fully under warranty, replacement car and all, no?
