Updates

[Dr.M.]

I hear a lot of people talking about updates, recent update to WNA5 and more like that.
Where can I see in what state my Taycan 4s CT is. And what update it had and what updates are needed or planned.

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[darth_maul_80]

On my Porsche website it will tell you what recall updates you have

 

[Dr.M.]

On the website I don't see anything about updates or upcoming updates. Where can I find the state of the car right now? What updates took place already?

 

[W1NGE]

On the website I don't see anything about updates or upcoming updates. Where can I find the state of the car right now? What updates took place already?

Unfortunately you can't rely on the VIN checker or the My Porsche web site (recalls can be listed there also) - not the app.

The only way to know if anything important is pending is you will receive a letter / email.

There are always active campaigns which don't necessarily lead to an actual vehicle recall but will be processed next time your car is in for servicing.

To be 100% sure contact your dealer who will check for you.

I have 2 campaigns pending (WNA5 and AC pressure sensors). My Porsche website informed me of the former (I did get a letter 2 weeks later) and the dealer advised of the other after booking the car in.

You would expect it to be more transparent than this but so far not.

Anything major such as a safety related recall you will be notified by some medium.

 

[David Bennett]

For those who have the WNA5 update, how did it go? And did you experience any issues as a result? Mine is getting updated today and has previously been totally faultless. I'm hoping it stays that way!

 

[W1NGE]

For those who have the WNA5 update, how did it go? And did you experience any issues as a result? Mine is getting updated today and has previously been totally faultless. I'm hoping it stays that way!

I get mine on Monday and has been rearranged twice now as there is another recall relating to AC pressure sensors for which parts weren't delivered in time.

WNA5 is a fix to a fix so who knows - most of us didn't experience the original WMA5/6/7 issues to which this relates.

Time will tell.

 

[Windpower]

For those who have the WNA5 update, how did it go?

I had the WNA5 update done about 2-1/2 weeks ago and (knock on wood) previous issues such as periodic loss of CarPlay have not occurred. Someone suggested this was a result not of WNA5 but simply the reboot of the PCM performed during the software update. I don’t know for sure but the PCM seems to be more reliable.

 

[W1NGE]

WNA5 relates to motor electronics so the PCM 'fix' is likely to be coincidental and more likely due to a 12v disconnect during the service work leading to a hard reboot on reconnection.

 

[Scandinavian]

Unfortunately you can't rely on the VIN checker or the My Porsche web site (recalls can be listed there also) - not the app.

The only way to know if anything important is pending is you will receive a letter / email.

There are always active campaigns which don't necessarily lead to an actual vehicle recall but will be processed next time your car is in for servicing.

To be 100% sure contact your dealer who will check for you.

I have 2 campaigns pending (WNA5 and AC pressure sensors). My Porsche website informed me of the former (I did get a letter 2 weeks later) and the dealer advised of the other after booking the car in.

You would expect it to be more transparent than this but so far not.

Anything major such as a safety related recall you will be notified by some medium.

It seems the information for updates / recalls / campaigns on the MyPorsche website, varies by country. Here in France there is nothing of this information available. No idea why there is a difference between countries??

I also did not get any letter for the latest campaign either, but the local Service Agent is handling this very well.

 

[Scandinavian]

For those who have the WNA5 update, how did it go? And did you experience any issues as a result? Mine is getting updated today and has previously been totally faultless. I'm hoping it stays that way!

I received the WNA5 update last week, but I did not notice anything different. I only had PCM communication problems before and these were addressed by a new Gateway Module and an USB replacement.

Never really got to test any of the updates before the car experienced the issue of loosing the cabin heating completely. Not so gunny when a night time drive was done at 3-5 degrees C on a cold and humid trip with 4 persons.

But the heting failure has nothing yo do with the update, purely coincidental. But still irritating when the car spent best part of a week in the garage and now is back again for a second week .

 

[Sparky]

For those who have the WNA5 update, how did it go? And did you experience any issues as a result? Mine is getting updated today and has previously been totally faultless. I'm hoping it stays that way!

I had my CT4 done a week ago. No problems at all since the update.

 

[W1NGE]

It seems the information for updates / recalls / campaigns on the MyPorsche website, varies by country. Here in France there is nothing of this information available. No idea why there is a difference between countries??

I also did not get any letter for the latest campaign either, but the local Service Agent is handling this very well.

It is conceivable that your car is free from all recalls - please check with your dealer and don't leave to chance.

 

[Dave777]

Got my WNA5 update last week. All went well and I have not noticed anything unusual . The WNB4 interior surveillance sensor will need replacement..awaiting parts.

Highly recommend contacting your dealer service dept to see if your car needs the recall. When i put my VIN into the Porsche recall site..nothing showed up . It was only when I queried my dealer, he confirmed my car was on recall status for these two items.
The only way I found out about these was thru contributors to this webforum (thank you all! ).
I’m still amazed that I’ve not heard a word from Porsche Canada or NA.

 

[Scandinavian]

It is conceivable that your car is free from all recalls - please check with your dealer and don't leave to chance.

Yes I agree with you, not worth to chance anything. My Service Agent always check when the car is in the workshop or I ask him. They check this all the time so I feel confident about having the latest SW in the car.

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