? PCM 6 Update Announcement [Update: Retrofit Being Explored For Existing Taycans]

[scav]

With such "technology", it will be easy to upgrade our PCM and add features like Spotify ?

https://newsroom.porsche.com/en_AU/...ocker-software-development-kit-sdk-20235.html

Where do I get this SDK? And can I create my own apps and distribute them to my car?

Sponsored

 

[jmi91]

Where do I get this SDK? And can I create my own apps and distribute them to my car?

I don't know...

 

[Kingske]

Wow, this topic definitely shook the forum awake, judging from the number and intensity of the replies. Personally, I think Porsche should - free of charge - retrofit/upgrade any software features that correct previously available functionality that does not work properly. It would be nice if they also threw in any new software functions or features, but I am not counting on that given Porsche’s historic business model of nickle&dime-ing its customers to the hilt on accessories and extra features.

 

[W1NGE]

Those two things aren't necessarily related. In fact, if failures are happening at the dealership and that's your measure, OTA appears has a better track record. What's more likely is that Porsche is using OTA for minor updates, not anything major at all. Case in point the WHM0 update requires an appointment and several hours of S/W updates which translates to several days in the shop.

Again, Porsche may not be good at fixing their software, but OTA isn't automatically a point of risk in the delivery of an update. It's the bug and RCA testing that they are doing before the releases. The dealerships aren't doing any bug/feature confirmation - they are following the guidance in the bulletin. Their measurement of success is a "successfully updated" screen notice, followed by a quick drive around the block, and finally you driving away.

If OTA were a wider issue, Teslas would be bricking or crashing all over the place. They aren't.

To compare Tesla competency in this space is not a fair comparison - Tesla excel here whereas the others simply don't.

I guess the trick for Porsche and others is to learn from it.

 

[Reg]

on the old model S, you can pay $1500 and they will give you a new screen, instrument cluster and a new computer thats faster and more capable. can update a 2013 car to a current software. imagine that porsche!

They also believe that the yellowing of those screens is not a warrantee item, and just normal wear and tear - mainly because people parked their cars outside. You have to pay for the fact that those screens were not automotive quality.

There is a class action lawsuit on that.

As far as it being upgrade to being able to use the current software, that is not fully true since the sensors can't be updated. Even Musk said that in yesterday's earning call.

 

[Alex74]

This is what porsche can learn from others.
in the bmw ix x50 , you have the possibility to activate cameras and sound recording in- and outside.
You can do this by remote as well. With the bmw app.anti theft recorder, remote inside view, 3 d view, anti theft in and outside recorder views and sound. Also nice colours on apps.

 

[356B]

While optimism is not one of my strong suits, this thread has put my head in a bit of a swirl. Porsche’s lack of communications regarding the future of PCM, when viewed especially in the light of all of the comments provided thus far is not encouraging. Two chains of conversation have emerged. 1) Will PCM 6 continue to act like beta software? 2) Will MY20 and MY 21 see product improvements?

As someone who is awaiting on an MY22 Panamera 4, the thought of two PCM 6 cars in my garage, taken in the context that Porsche will not provide improvements, makes me question my purchase of the Panamera.

But… PCM6 is the future of the 911, Cayenne, Taycan and Panamera models. These are what I call the 5 gauge cars. The 3 gauge cars, Macan and 718/Caymans are not changing over in MY22. It doesn’t make sense that Porsche is going to ignore such a broad customer segment in some of their principal cars. I can’t see Porsche doing that. While I think PCM6 currently lacks the elegance, configurability and performance of PCM 5, does it make sense for Porsche to take a step back on their principle user interface?

I hope Porsche engineering leadership will get involved and provide some feedback to its user base. Without feedback, the conversations like this thread will feed on our misgivings and that usually results in increasingly negative predictions.

I am debating finding a 2021 Panamera (PCM5), but I have also spent some seat time with a 2022 Panamera. It is relatively quick and I had no problems. Since I bought my Taycan 4S in July, it’s PCM6 has become faster and I have had no reboots or hangs. It is still rather plain in appearances, but I do like the full screen Carplay screen.

Final thought. Could Porsche be moving to a more basic PCM that is centered on car functionalities, and let Android Auto and Carplay take care of weather, widgets and apps? The phones are quicker, more accurate and responsive on Calendar, email and texts. I’m not even sure why they are PCM 6 apps. None of them work or work well.

Keep the faith. The other model owners are going to get to share our frustrations, at least for a while. That i’s a lot of customers for Porsche to ignore. I just don't see them doing that.

 

[Rayo2703]

I haven’t received my car yet but it has been built and was completed on 23 January. I wonder whether that will include these enhancements?

 

[Kingske]

I haven’t received my car yet but it has been built and was completed on 23 January. I wonder whether that will include these enhancements?

Let us know...

 

[stirthepot]

For those saying we should NOT expect this, or that we bought a drivers car - not a tech car etc, or that it isn't safe.

I find that argument comical and dated, Porsche set expectations and needs to evolve to current market demands or die... Porsche knows it, these quotes directly from the myporsche page for the taycan directly support the expectations that people in this thread are expressing.

"Improving your vehicle experience​

Get the latest functions from the Porsche Software Manufaktur exclusively and automatically immediately as they become available."​

​

" Continuously improve the performance of your Porsche without having to visit the workshop by performing over-the-air updates. "​

​

"Safe driving​

The highest safety standards not just on the road. Software security improvements are received and installed automatically.​

​

"Online software update​

Once activated, your vehicle will automatically stay up-to-date"​

All people are expecting is exactly what Porsche stated. Expecting them to retrofit hardware for free is unreasonable. Stating what software will and will not work on existing cars is expected. And offering retrofits for a reasonable fee is also fair and expected.

Pretty simple, Porsche should do what they said and continue to say.

 

[nafzal80]

For those saying we should NOT expect this, or that we bought a drivers car - not a tech car etc, or that it isn't safe.

I find that argument comical and dated, Porsche set expectations and needs to evolve to current market demands or die... Porsche knows it, these quotes directly from the myporsche page for the taycan directly support the expectations that people in this thread are expressing.

"Improving your vehicle experience​

Get the latest functions from the Porsche Software Manufaktur exclusively and automatically immediately as they become available."​

​

" Continuously improve the performance of your Porsche without having to visit the workshop by performing over-the-air updates. "​

​

"Safe driving​

The highest safety standards not just on the road. Software security improvements are received and installed automatically.​

​

"Online software update​

Once activated, your vehicle will automatically stay up-to-date"​

All people are expecting is exactly what Porsche stated. Expecting them to retrofit hardware for free is unreasonable. Stating what software will and will not work on existing cars is expected. And offering retrofits for a reasonable fee is also fair and expected.

Pretty simple, Porsche should do what they said and continue to say.

Anyone willing to write an email to someone senior at Porsche on behalf of this entire Taycan Forum?

Heck link this specific forum to that email.

In addition to that I think several of us taycan owners call Porsche customer service and then attach that same not to customer service request, it will get there attention.

I have had 2022 CT4 S for 5 weeks now, driven 1400 miles, I love the car, but there are several random issues with the vehicle.

7 very different pcm software glitches, car won’t lock at random times, car with this weird electric garbling noise in interior. All random stuff.

 

[nafzal80]

While I find it odd that Porsche hasn’t done a better job with this, as a long time customer of Porsche and having owned many Porsches, two things have become clear to me over the years. First, Porsche’s primary focus, to a fault some might say, is the driving experience, and everything else is secondary. Second, the market has reacted so positively to this approach over the years that they really don’t care what buyers think about the other stuff. They’re making so much money and have so much demand that they don’t feel the need to improve the edges or bend over backwards in terms of customer service UNLESS it relates to the performance aspects of the car. Your motor explodes? We’ll get you a new one and extend the warranty. Your radio has a mind of its own? Talk to the hand.

Porsche offers such a great driving experience that their customer base, including me, pay ridiculous prices for their cars and put up with the edge warts. And they know we’ll keep doing it. I think if the Taycan is somebody’s first Porsche, it could be a bit of a rude awakening.

Not sure what do to with this insight. The items being discussed are things that most OEMs would need to fix under warranty.

 

[Reg]

​

"Online software update​

Once activated, your vehicle will automatically stay up-to-date"​

That certainly is a really important statement that any reasonable person would think that a PCM update would be included for more than just bug fixes.

 

[TigerTim]

For those saying we should NOT expect this, or that we bought a drivers car - not a tech car etc, or that it isn't safe.

I find that argument comical and dated, Porsche set expectations and needs to evolve to current market demands or die... Porsche knows it, these quotes directly from the myporsche page for the taycan directly support the expectations that people in this thread are expressing.

"Improving your vehicle experience​

Get the latest functions from the Porsche Software Manufaktur exclusively and automatically immediately as they become available."​

​

" Continuously improve the performance of your Porsche without having to visit the workshop by performing over-the-air updates. "​

​

"Safe driving​

The highest safety standards not just on the road. Software security improvements are received and installed automatically.​

​

"Online software update​

Once activated, your vehicle will automatically stay up-to-date"​

All people are expecting is exactly what Porsche stated. Expecting them to retrofit hardware for free is unreasonable. Stating what software will and will not work on existing cars is expected. And offering retrofits for a reasonable fee is also fair and expected.

Pretty simple, Porsche should do what they said and continue to say.

Amen, brother!

 

[nafzal80]

For those saying we should NOT expect this, or that we bought a drivers car - not a tech car etc, or that it isn't safe.

I find that argument comical and dated, Porsche set expectations and needs to evolve to current market demands or die... Porsche knows it, these quotes directly from the myporsche page for the taycan directly support the expectations that people in this thread are expressing.

"Improving your vehicle experience​

Get the latest functions from the Porsche Software Manufaktur exclusively and automatically immediately as they become available."​

​

" Continuously improve the performance of your Porsche without having to visit the workshop by performing over-the-air updates. "​

​

"Safe driving​

The highest safety standards not just on the road. Software security improvements are received and installed automatically.​

​

"Online software update​

Once activated, your vehicle will automatically stay up-to-date"​

All people are expecting is exactly what Porsche stated. Expecting them to retrofit hardware for free is unreasonable. Stating what software will and will not work on existing cars is expected. And offering retrofits for a reasonable fee is also fair and expected.

Pretty simple, Porsche should do what they said and continue to say.

This is spot on, an email to Porsche leadership with digital signature from interested folks in this Taycan Forum should get there attention to do what is right. A large number of Porsche customers with this complaint from a forum like this will get them to take action,

Sponsored