whitex
Well-Known Member
- Joined
- Jul 30, 2021
- Threads
- 90
- Messages
- 8,471
- Reaction score
- 7,465
- Location
- WA, USA
- Vehicles
- 2023 Taycan TCT, 2024 Q8 eTron P+
I think we are in agreement on the above. The difference may be in our approaches. If I get screwed by a product manufacturer, I will use the consumer protection laws to the maximum extent (e.g. if Porsche tries to stick me with an 11kW replacement for my 22kW OBC), but after that I just don't buy their products anymore and that's that. For things like "they've stopped making the part" there may not be laws protecting me, but that would definitely be a strong factor when considering my next car. It also, to me, opens the ethical door to "open season for hacking, repairing, or cloning Porsche parts in order to repair cars Porsche abandoned", even if that means I'm enabling the same for currently supported models. Until such time however, I feel ethically bound to not release hacks that allow people to for example enable features they chose not to pay for, and to report to Porsche first any security vulnerabilities I find in their parts. I recognize I am not their typical customer though, how many people buy a bunch of ECU's to put together a "car on a bench", then do full fledged penetration testing on (some of) the ECU's, which includes physical disassembly of the ECU including desoldering chips to get to things like the binary images stored on flash storage.On loyalty and accountability
You state that you do not feel "owed" a loyalty gesture, and I respect that position. However, I would frame the issue differently. This is not about entitlement. It is about accountability for a product lifecycle.
When a manufacturer sells a vehicle with known factory defects, acknowledges those defects through warranty extensions, and then internally plans to discontinue the model while publicly downplaying that plan, there is a legitimate question of commercial ethics. Owners are not asking for charity. They are asking for:
Transparent timelines for parts availability post-production
Written commitments that warranty obligations will be honored without regional obfuscation
Clarity on whether "temporary" component downgrades will indeed be reversed
These are minimum standards for any premium automotive transaction. If Porsche meets them, no "loyalty gesture" is necessary. The concern is that the current trajectory suggests these standards are already slipping.
Whether or not my next car (and my wife's) is going to be a Cayenne EV will truly depend on how Porsche treats my Taycan and how the Cayenne EV owners receive their cars. I used to be more ideological, wanting to change the world. Then I realized the world is dominated by irrational people voting in democracies, so I became more of a realist, I no longer try to change the world, I just continually adjust to how the world changed and make decisions that are best for me and my family. For example, I used to get upset by some stupid government incentives given away from my taxes, but then realized it's a futile exercise to convince the masses who voted for it that it's a bad idea, so instead my position is "how do I hook up to that gravy train?". When politicians in my state were trying to pass a special $0.25 per mile tax for all EVs (on top of today's EV specific registration taxes replacing gas tax assuming 12K miles per year, which I definitely don't do on each of my cars, and yet another tax for public charging infrastructure), I didn't rage about it, instead I researched what ICE car with comparable power I would buy if that happens. Who am I to question the will of the people? If they'd rather it be cheaper for me to drive a 1000hp V12 exhausting gasoline fumes than a 1000hp EV, so be it. I bow to the will of the people.On the broader EV transition
You mention that your next purchase may be a Cayenne EV. I genuinely hope Porsche delivers an excellent product and supports it properly. But I would note that the Taycan is not merely a failed model — it is Porsche's first EV, the proof of concept for its entire electric strategy. If the company's response to its struggles is to wind down production and shift focus to SUVs without explicit commitments to existing owners, that sets a precedent. It suggests that first-generation Porsche EV buyers bear the risk of the manufacturer's learning curve, while the manufacturer reaps the revenue and moves on.
That is not how premium brands traditionally build long-term customer relationships.
In summary
I do not believe Porsche "lied" in the sense of a deliberate, malicious conspiracy. But I do believe there is a significant gap between the product that was marketed, the support that was promised, and the reality that many owners are now navigating. The works council agreement, the sales collapse, the documented component issues, and the emerging dealer-level behavior all point in one direction: the Taycan is being managed as a legacy product before its time.
I think we can love the car — it is genuinely brilliant to drive — while still holding the manufacturer to the standards its price point and brand promise demand. These two things are not contradictory.
I think I might have gone off on a tangent here, so I'll end this post.
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