DerekS
Well-Known Member
- First Name
- Derek
- Joined
- May 25, 2021
- Threads
- 92
- Messages
- 2,081
- Reaction score
- 3,610
- Location
- Frisco, TX
- Vehicles
- 2023 Taycan GTS
You don't need the lemon law, you just need to get a better charger for the home.I ordered and received my Taycan in August of 2022. Had charging problems from the start. My charger will only run for about 10 minutes the fails, the cord too hot to touch. I first went to electrify America and could not charge. What I was told from the dealership that the factory did not install the software and that would fix everything. When I got the car back I was told my charger was ok. When I tried it again you could not even hold the cord in your hand it was so hot. Its now going on nine month of nothing but lies from the dealership. The car has some smaller issues but the charging is the main issue. I want to stop here and say I'm really torn because I like the features and style of the car, but considering invoking the lemon law. I finally contacted Porsche USA and have been treated like garbage from the start. I could not believe this because I owned other high end exotics and they always given me the white glove treatment and respect. I was contacted the other day by a class action attorney and this is what I know. Porsche has a big problem with their charging system. New York has already filed a class action and now it is going national. Porsche knows they have a problem and if you charge in your garage you could be at risk of burning down your home. When you been in to the same dealership a few time they come clean and tell you the charger has problems and tell you to only charge at 50% because they have no fix. I understand it not just within the charger. The dealerships have been put under a NDA or lose their dealerships to my understanding. If you take your car in likely they will down grade your charging within your software to slow down the charging. Software depending on your year has already been down loaded to cut out batteries that are failing from the over heating and that occurs when you get the error. There is a lot you can read about this on the internet including a whistle blower within Porsche hat has come forward. He claims that the problem effects 60 percent of the car the day you drive away from the dealership.
I recommend Wallbox Pulsar Plus. ChargePoint Flex, or JuiceBox.
The Porsche charger is known to overheat and fail.
Your EA experience is a separate issue (probably explained by a broken charger, which happens.)
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