Porsche Connect Update!

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100% agree. The biggest issue is have is the PCM. Simply don’t understand why in this day and age the interface is so bad and jerky - it’s almost unusable. There is no excuse for this.

I’ll be raising it via the dealer network as a service issue and will take the car there to be fixed. Will at the same time be raising it with customer services at Porsche UK.

The technology is a key part of the car nowadays - especially in a vehicle like this. Why time wasn’t invested to make this right doesn’t make sense.

It would be better for Porsche to acknowledge the issues and say a fix is in progress than say nothing.
Yes let Porsche know but do not forget to file your problems with Porsche Connect! You can find their contact details in the app under Services and Support. If you send them emails they do respond.

I have done this a couple of times with problems in my car and a very nice person from Connect in Berlin responded and rang me. After our call they confirmed by mail about the issues and I even got a case number to ring and enquire if needed.

I have now understood that there is some kind of recall, which they have promised will rectify most of the issues I have. The car is now booked in for a full day for a Software update on the 19 August. Seems Porsche from either Germany or France will send down a specialist. I have no idea what surgery the car will have but will see later on.

These updates, rectifications could also be the reason for the long “quality inspection” delays that some have experienced at the port. They may just not have enough equipment and resources to carry out this quickly.
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- I cannot remote lock, unlock or open windows using the Porsche App on my iPhone. My 2016 Ford F-150 can do this, including remote start, which doesnt apply to an EV. Porsche has indicators for the status of these things which leads me to believe they were half implemented and might evolve, but try to get an answer from anyone at Porsche on this and they stare at you blankly.
I would not get my hopes to high for this. I believe the hardware for this is not in the car. Somebody at one stage had the symbols for this to work in the app. But it never worked and then disappeared. So will probably never happen with gen 1 of the Taycan!
 

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Yes let Porsche know but do not forget to file your problems with Porsche Connect! You can find their contact details in the app under Services and Support. If you send them emails they do respond.

I have done this a couple of times with problems in my car and a very nice person from Connect in Berlin responded and rang me. After our call they confirmed by mail about the issues and I even got a case number to ring and enquire if needed.

I have now understood that there is some kind of recall, which they have promised will rectify most of the issues I have. The car is now booked in for a full day for a Software update on the 19 August. Seems Porsche from either Germany or France will send down a specialist. I have no idea what surgery the car will have but will see later on.

These updates, rectifications could also be the reason for the long “quality inspection” delays that some have experienced at the port. They may just not have enough equipment and resources to carry out this quickly.
What software fixes is your car going in for? The ones people have described above? If so, have they confirmed the updates will address these issues?
 

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What software fixes is your car going in for? The ones people have described above? If so, have they confirmed the updates will address these issues?
They are all related to the PCM. Here are the issues I have listed with them, but I have only had a polite mail saying the update will address most of my issues. No detailed list as yet.

Apple Car Play wireless not working
Apple Music a lot of new log in requests
Apple Music drops out in high coverage areas
No electric charging stations displayed but petrol stations
Calendar function not working.
Can not send destination from app to the car
Navigation issues sending me down walk ways!
Route planning does not indicate any charging stops despite charging planner active etc.
completely incorrect speed limits if the camera does not see any speed limit signs
and a few more.

I will only find out which ones they will address once I collect the car. Some of my other expectations like remote control for locks and windows etc will not be addressed.
 

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I would not get my hopes to high for this. I believe the hardware for this is not in the car. Somebody at one stage had the symbols for this to work in the app. But it never worked and then disappeared. So will probably never happen with gen 1 of the Taycan!
I really hope you are wrong.

I am not an auto systems expert but I do work with iot systems and software and the reality is a Taycan Gen 1 can lock and unlock automatically based on a key location event being raised, it can monitor the state of the lock in the app so it interfaces with the same remote bus, the same goes for the windows. It can trigger the cooling system remotely which means the bus is reachable from remote networks.

There is no additional hardware required to remotely lock or unlock the car. Just software.

So if Porsche is not doing this and their excuse is lack of hardware then any chance of a valuable OTA in the future is pretty much zero. They are simply not telling the truth and we should all love this car for how it drives and never hope for more on the tech side.

In short, every hardware component, including central bus connectivity to accomplish this is in the car in Gen 1.
 
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awharton

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Isn’t the mystery why not one review I’ve read or watched has highlighted how bad the PCM is. Yes it may look great at first glance - but the second you use it it’s evident how poorly implemented it’s been.

Conversely I watched a couple of Polestar 2 reviews and they have used the Android Auto system natively and you can see how well that’s been done and how slick the interface is.
 

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What you say is very logic. I guess we will find out in time though.

They are simply not telling the trurh and we should all love this car for how it drives
This I completely agree with. :clap:
 
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Just some info that might help ref the OTA updates, you need to enable this feature in My Porsche otherwise the car will not update itself.

1. Once you have logged in to My Porsche and selected your car if you have multiples, click "Service Overview".

Porsche Taycan Porsche Connect Update! Capture4.PNG


2. Then click the red text on the top right saying "Adapt Connect Settings"

Porsche Taycan Porsche Connect Update! Capture5.PNG

3. Scroll down and turn on "Online software update"

I would recommend that all of the sliders are turned on for full functionality.

I hope this helps.


Porsche Taycan Porsche Connect Update! Capture7.PNG
 


feye

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I agree with the OP 100% and not with the second post as to why people buy a Porsche.
I buy it, because I want an EV which can hold a corner! That alone is enough future for me! :like:
 

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On wireless CarPlay its interesting how many cars support it. Its a short list: 2019 Audi >=A6, 2019 BMW, Lambo Urus, Merc A and GLE, Mini, Supra (a.k.a. BMW). Wash out the BMW line and its a few Audis, one Lambo and 2 Benz. BMW is married to Apple and have been talking about turning phone connectivity into a "service" that you'll pay for monthly (which Apple likes because they'll get a 30% vig off it if it goes through the App store). Also BMW is the launch brand for Apple's new "car keys on your phone" feature.

FCA have been talking about wireless CarPlay since 2018 for their UConnect 8.4 units. That's not happened, now the latest promise is with UConnect "5" it will be there. So all that to say it seems to be "hard" to get implemented (i.e. current gen hardware they thought would be "enough" isn't), or there are other factors at work (i.e. implementation is unstable, commercial terms with Apple are unfavorable, etc.)

I've used it in a 5 series as well as with UConnect 8.4 using the CARPLAY2AIR USB dongle. Both cover the basics, however UConnect/CARPLAY2AIR has the edge as its CarPlay integration is better than BMWs. The one piece of commonality between the two is that when running multiple iOS apps that are high bandwidth (i.e. say Waze with map detail on doing continuous updates and an HD audio playback) they both get glitchy where the map update gets ripply (chunks of the map update but others dont), and the auto breaks up periodically. Turn off one and the other is rock solid. No issue at all when running both with "wired" CarPlay. That feels like there is a bandwidth constraint that needs to be addressed, and that may be factoring into manufacturers plans to release it.
 
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On wireless CarPlay its interesting how many cars support it. Its a short list: 2019 Audi >=A6, 2019 BMW, Lambo Urus, Merc A and GLE, Mini, Supra (a.k.a. BMW). Wash out the BMW line and its a few Audis, one Lambo and 2 Benz. BMW is married to Apple and have been talking about turning phone connectivity into a "service" that you'll pay for monthly (which Apple likes because they'll get a 30% vig off it if it goes through the App store). Also BMW is the launch brand for Apple's new "car keys on your phone" feature.

FCA have been talking about wireless CarPlay since 2018 for their UConnect 8.4 units. That's not happened, now the latest promise is with UConnect "5" it will be there. So all that to say it seems to be "hard" to get implemented (i.e. current gen hardware they thought would be "enough" isn't), or there are other factors at work (i.e. implementation is unstable, commercial terms with Apple are unfavorable, etc.)

I've used it in a 5 series as well as with UConnect 8.4 using the CARPLAY2AIR USB dongle. Both cover the basics, however UConnect/CARPLAY2AIR has the edge as its CarPlay integration is better than BMWs. The one piece of commonality between the two is that when running multiple iOS apps that are high bandwidth (i.e. say Waze with map detail on doing continuous updates and an HD audio playback) they both get glitchy where the map update gets ripply (chunks of the map update but others dont), and the auto breaks up periodically. Turn off one and the other is rock solid. No issue at all when running both with "wired" CarPlay. That feels like there is a bandwidth constraint that needs to be addressed, and that may be factoring into manufacturers plans to release it.
You do know that Porsche uses wireless carplay as well (911 - 992 and Cayenne)
 

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I did not, no Porsche models were on the Apple list of cars that support CarPlay wireless.
 
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Interesting! So WHY not in the Taycan then? Seems more strange after that fact.
The PCM in the Taycan is like no other Porsche that's one of the reasons I expect, in my personal car (BMW M135i) it has wireless Carplay and wireless charging although it's great when it works it can be a pain when it doesn't.

Also where at one time everyone was going wireless people are moving away from that now, the 2.4GHz band is very busy even in home networks people are going wired as it is faster and more secure and in the case of wired Carplay it will charge your phone as well.

On a side note I am running a Beta iOS and the new features are nice for Carplay.
 

awharton

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The PCM in the Taycan is like no other Porsche that's one of the reasons I expect, in my personal car (BMW M135i) it has wireless carplay and wireless charging although it's great when it works it can be a pain when it doesn't.
Do you know why UK cars don’t have wireless charging either?
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