Scandinavian
Well-Known Member
- First Name
- Peter
- Joined
- Nov 3, 2019
- Threads
- 47
- Messages
- 3,050
- Reaction score
- 2,641
- Location
- France
- Vehicles
- Taycan T, Tesla M3P, Aston Martin DB9, Porsche 996 C4 Cab
Yes let Porsche know but do not forget to file your problems with Porsche Connect! You can find their contact details in the app under Services and Support. If you send them emails they do respond.100% agree. The biggest issue is have is the PCM. Simply don’t understand why in this day and age the interface is so bad and jerky - it’s almost unusable. There is no excuse for this.
I’ll be raising it via the dealer network as a service issue and will take the car there to be fixed. Will at the same time be raising it with customer services at Porsche UK.
The technology is a key part of the car nowadays - especially in a vehicle like this. Why time wasn’t invested to make this right doesn’t make sense.
It would be better for Porsche to acknowledge the issues and say a fix is in progress than say nothing.
I have done this a couple of times with problems in my car and a very nice person from Connect in Berlin responded and rang me. After our call they confirmed by mail about the issues and I even got a case number to ring and enquire if needed.
I have now understood that there is some kind of recall, which they have promised will rectify most of the issues I have. The car is now booked in for a full day for a Software update on the 19 August. Seems Porsche from either Germany or France will send down a specialist. I have no idea what surgery the car will have but will see later on.
These updates, rectifications could also be the reason for the long “quality inspection” delays that some have experienced at the port. They may just not have enough equipment and resources to carry out this quickly.
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