Jmp
Member
- First Name
- Jane
- Joined
- Apr 30, 2024
- Threads
- 1
- Messages
- 14
- Reaction score
- 4
- Location
- Florida
- Vehicles
- Taycan
- Thread starter
- #16
Ya their customer service leaves a lot to be desired. I have gone through the same but still crickets as to payment. Very disappointed. Maybe it will take a class action suit! It’s not right!Submitted mine on Feb 24. Called 800-PORSCHE a couple of times about it, and they kept telling me to send an e-mail to the same address I sent my original info to. Never received a response from those e-mails.
The last time I called 800-PORSCHE, they said that they now had a new way to contact the rebate folks, but it would take 4-5 business days for Porsche to get back with me. Three days later they called back and told me that my submission was approved, and I should get a check 2-3 weeks later. One week after that (2 days ago) I received the check.
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