Phoenix
Active Member
- First Name
- Francisco
- Joined
- Sep 7, 2019
- Threads
- 4
- Messages
- 35
- Reaction score
- 13
- Location
- Spain
- Vehicles
- 997 GTS, Taycan Turbo
- Thread starter
- #16
Wow. So soon...I hope it did not spoil the experience. Star shaped cracks can be repaired easily, I learned. What you describe is the kind of hassle with insurance companies I’d like to avoid.A stone hit my screen less than a day after collection. 20mm star shaped crack. I investigated the dealer option but they just subcontract it (UK dealer). The insurance company arranged it with Autoglass in the end, £75 excess on the insurance. The screen had to come from Porsche so OEM replacement as there were no other suppliers at the time and I doubt there will be now. Initially the insurance company refused to pay as they thought I had insisted on OEM. Autoglass offered to replace it for £150 even if the insurance company didn't pay up so they aren't expensive screens. In the end the insurance company were fine and paid.
I spoke to the manager at Autoglass when I dropped it off. He said they're no different from any Volkwagon screen and it was a regular job. I've no complaints about mine.
Had to get the cameras re-calibrated by Porsche though as Autoglass didn't have the calibration software for the Taycan. Insurance company paid for this but not sure on the cost as they settled directly with the dealer. It was booked in for an hour.
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