High Voltage Battery Recall EXPANDED - ARB6 & ARB7

[chun]

In the US there is this: https://www.classlawgroup.com/consumer-protection/porsche-taycan-lawsuit

Is there any news about this?

These sort of lawsuits take years to resolve, and usually end up in a deal in which they pay an x amount of money, while taking 0 actions related to the product. This will have no impact on customers.

There have however been several lawsuits in europe where porsche was forced to buy back the car, one in which the owner actually posted here about it and he got the full amount back. Not sure that would be possible in europe, as I think USA has regulations that favor car customers more than companies.

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[Tooney]

It was definitely the HV battery as the icon was a battery “stack”

Did you ever get that broken flap on the DC charging port fixed? Maybe your car is punishing you with the yellow warning for not fixing that flap.

 

[GTSS]

….There have however been several lawsuits in europe where porsche was forced to buy back the car, one in which the owner actually posted here about it and he got the full amount back. …

Thank you. My lawyer is preparing a lawsuit as local Porsche dealer refuses any other option regarding ARB6. Can you please post the link about this lawsuit? It might help.

 

[DerekS]

Did you ever get that broken flap on the DC charging port fixed? Maybe your car is punishing you with the yellow warning for not fixing that flap.

NO, in fact. I do have the replacement part. I need to find a thin screwdriver to pop out the old one.

Maybe I will ask my new service center to do it. The old one told me the door had to come off which is clearly absurd. Maybe for a full port replacement but not for this part which clearly snaps in.

 

[SD.Taycan]

Any updates on this nonsense?

I live in San Diego, and actually got the ARB6 letter last October. Porsche SD said they had no remedy to it. Going to contact them on Monday, to see if there is any fix to it yet.

 

[Scandinavian]

The recent news is also that LG that manufacture the batteries for Taycan, have had to recall Volvo hybrid cars due to very similar problems. The same advice seems in place for Volvo, not to charge to much and careful where you charge. The technical issue seems the same reason for these battery cells, that can cause a short circuit. Must be a major blow now for LG?

What I find most annoying is the total lack of care and communication from Porsche. The first quarter is now gone and no sight of any software nor any further information or action. Seems the action with the letter was panic reaction to calm down the different regulators.

And the fact is the car I now have is not meeting the specifications that were given when I bought it. The charging recommendation to 80% only does not give me the range advertised.

 

[SD.Taycan]

The recent news is also that LG that manufacture the batteries for Taycan, have had to recall Volvo hybrid cars due to very similar problems. The same advice seems in place for Volvo, not to charge to much and careful where you charge. The technical issue seems the same reason for these battery cells, that can cause a short circuit. Must be a major blow now for LG?

What I find most annoying is the total lack of care and communication from Porsche. The first quarter is now gone and no sight of any software nor any further information or action. Seems the action with the letter was panic reaction to calm down the different regulators.

And the fact is the car I now have is not meeting the specifications that were given when I bought it. The charging recommendation to 80% only does not give me the range advertised.

Very frustrating indeed. Didn’t LG manufacture batteries for the early Tesla model 3s too? Hopefully with Volvos having the same issue, they may get a remedy quickly. Not a good look on Porsche’s end with no fix in sight, lack of communication, and to top it all off depreciating values on the Taycan :/

 

[D00notD00d]

There’s also a LG battery recall on Mercedes EQB models.

As with the Emissions case, a cross manufacturer collective action based upon consumer and product safety legislation may be required before manufacturers step up.

LG also provided the Chevy Bolt battery.

https://www.reuters.com/legal/gm-lg...t-ev-owners-over-faulty-batteries-2024-05-17/

LG provided the ipace battery, all 2019 models were recalled and scrapped by the manufacturer.

There are also recalls for Solar storage LG batteries

 

[GTSS]

Interesting view on Taycan problems and what Porsche should do:

 

[Scandinavian]

The Taycan has so different warranty terms in different markets.
’Here in France Porsche only hve a 2 year warranty period, 8 years for the battery. In the UK I think it is 3 years.

So interesting to see if they will do anything at all. I am not to hopeful!

And absolutely no communication here as yet about any delay for the monitoring software? Interestingly I do not have to bring my 2020 Turbo for a check up every 60 days. The service manager said he would not know what to do at those occasions.

Very bad customer care and communication.

 

[Vim Schrotnock]

Does anyone have information on specifically what cars are part of this recall/monitoring? I've asked my Tech, and there are no recalls for my car outstanding other than the charger/cable replacement. I did have a new battery replaced in June of 2024, which is beyond the Feb 1, 2024 date of the latest recall.

What I can see is that there are 27,527 vehicles affected in the October recall, along with the initial 193 units of the initial recall. Adding up the total Taycan sales from 2020 through 2023 you get 20,015+41,296+34,801+40,629=136,741. This figure does not include cars sold January 2024, which are evidently part of the recall.

My question is, how did they determine the 27,527+193=27,720 units to be included in the recall? Why are the 136,741-27,527 =109,214 not included in the recall, and do these cars not require the battery monitoring software? Evidently this is the case because neither I nor the dealer have received a recall notice. However, given the trajectory of things, I wouldn't be surprised if they were to expand the recall. Anyone know why only certain cars were included in this recall?

 

[chun]

I did have a new battery replaced in June of 2024, which is beyond the Feb 1, 2024 date of the latest recall.

ARB6 covers pretty much all cars in Europe, when you account for every country's recall on the eu recall website. It's 60.000+ cars i believe, for the eu market.

The 27.720 cars you mention are USA market.
The 109.214 cars you mention are other markets.

I believe you may have a newer battery where those manufacturing issues had already been solved, at least until the situation evolves more.

 

[gtm]

Does anyone have information on specifically what cars are part of this recall/monitoring? I've asked my Tech, and there are no recalls for my car outstanding other than the charger/cable replacement. I did have a new battery replaced in June of 2024, which is beyond the Feb 1, 2024 date of the latest recall.

What I can see is that there are 27,527 vehicles affected in the October recall, along with the initial 193 units of the initial recall. Adding up the total Taycan sales from 2020 through 2023 you get 20,015+41,296+34,801+40,629=136,741. This figure does not include cars sold January 2024, which are evidently part of the recall.

My question is, how did they determine the 27,527+193=27,720 units to be included in the recall? Why are the 136,741-27,527 =109,214 not included in the recall, and do these cars not require the battery monitoring software? Evidently this is the case because neither I nor the dealer have received a recall notice. However, given the trajectory of things, I wouldn't be surprised if they were to expand the recall. Anyone know why only certain cars were included in this recall?

I'm pretty sure the 27,000+ number you are looking at is for US cars only. Those are the numbers shown on the NHTSA site for ARB6 and ARB7. UK and EU recalls might have similar, or identical, Porsche numbers but those vehicles would not be included on the NHTSA site under unique NHTSA numbers.

Who knows for sure where this will all wind up but based on the date your battery was replaced it's production might have been after the problems were identified and possibly solved by LG. The Feb 2024 Porsche production date would involve batteries made some time before. Your battery installed on June 2024 should be safe, hence no open battery recall on your car?

 

[Vim Schrotnock]

I'm pretty sure the 27,000+ number you are looking at is for US cars only. Those are the numbers shown on the NHTSA site for ARB6 and ARB7. UK and EU recalls might have similar, or identical, Porsche numbers but those vehicles would not be included on the NHTSA site under unique NHTSA numbers.

Who knows for sure where this will all wind up but based on the date your battery was replaced it's production might have been after the problems were identified and possibly solved by LG. The Feb 2024 Porsche production date would involve batteries made some time before. Your battery installed on June 2024 should be safe, hence no open battery recall on your car?

You and @chun are correct, the total number of Tacans sold in the US from 2020-2023 is 4,414+9,419+7,217+7,570 =28,620, very close to the 27,720 recall number. Looks like Porsche is recalling EVERY car manufactured prior to the Feb 1, 2024 date.

If they can't develop the proper monitoring software, then I don't see any option other than Porsche will have to replace every single battery in every single Taycan manufactued before Feb 1, 2024. This is simply not feasible for Porsche, so we need to watch this very closely.

 

[gtm]

You and @chun are correct, the total number of Tacans sold in the US from 2020-2023 is 4,414+9,419+7,217+7,570 =28,620, very close to the 27,720 recall number. Looks like Porsche is recalling EVERY car manufactured prior to the Feb 1, 2024 date.

If they can't develop the proper monitoring software, then I don't see any option other than Porsche will have to replace every single battery in every single Taycan manufactued before Feb 1, 2024. This is simply not feasible for Porsche, so we need to watch this very closely.

Logistically replacing all the batteries for worldwide sales of the Taycan would be a nightmare. Financially that might primarily fall on LG if the German lawyers did their job with the purchase contract. A more likely option, which would actually be OK with me, is to extend the battery warranty and tighten up the allowable degradation. 10 years with no lower than a 75% SoH. A little goodwill extended to the customers and avoids to need to replace an entire fleet worth of batteries. My feeling is that they will eventually roll out the now delayed monitoring software and just address batteries as they fail, hoping that a decent percentage never develop a shorted cell.

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