Lost connection to apple music/spotify via PCM

[Maximilian]

Hi,
Has anyone experienced something similar: after software update or possibly after weak data reception PCM has lost connection to Apple music/spotify. Icons are grayed out and if you press on them, u get this message:

any idea how to fix it? Tried to link accounts via my porsche but didnt help (status shows linked)
Any idea how to fix it?

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[Scandinavian]

Yes that seems to happen ever so often. It may have been a weak signal when you started or an issue at the Porsche back end. It might come back after a lock and wait 15 minutes. Or it might come back the next day.
Unfortunately not very uncommon with Taycan.

 

[tigerbalm]

I’ve had this issue for past 24 hours where it was working perfectly for past few months.

 

[Maximilian]

I’ve had this issue for past 24 hours where it was working perfectly for past few months.

Exact same thing maybe something is broken on the Porsche server side?

 

[MrBlueSky]

Yep - same thing here. Apple Music and Spotify both down since yesterday morning.

 

[RallyG]

Yes, also towards the end of the months the connection seems weak/ the data is coming through slower as if the data is being throttled down. Others have suggested that porsche has an overall data limit. Not sure if this is true but it is coincidental that these issues seem to occur with more frequency at the end of the month. If you switch to carplay which presumably has the same connection but through your individual plan there is no connection issues.

 

[Maximilian]

Yes, also towards the end of the months the connection seems weak/ the data is coming through slower as if the data is being throttled down. Others have suggested that porsche has an overall data limit. Not sure if this is true but it is coincidental that these issues seem to occur with more frequency at the end of the month. If you switch to carplay which presumably has the same connection but through your individual plan there is no connection issues.

True, carplay seems to be very stable, but i notice sound quality difference quite a bit when its via wireless bluetooth) so i hope they fix it soon))

 

[rim23]

Same. It’s probably the second time during this month when it happens

 

[RichardPB]

Hi,
Has anyone experienced something similar: after software update or possibly after weak data reception PCM has lost connection to Apple music/spotify. Icons are grayed out and if you press on them, u get this message:

any idea how to fix it? Tried to link accounts via my porsche but didnt help (status shows linked)
Any idea how to fix it?

Exactly same issue here for the past 24 hrs has been working faultlessly prior

 

[Rob_UK]

Same issue here, glad to see it’s not a local fault

 

[rim23]

Same issue here, glad to see it’s not a local fault

At least, online radio works

 

[Rob_UK]

At least, online radio works

First thing I checked

 

[rim23]

First thing I checked

It has never let me down

 

[Tooney]

It has never let me down

Online radio never let you down?
Good for you!

 

[rim23]

Online radio never let you down?
Good for you!

Can’t recall that. Probably, my memory doesn’t serve me well

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