REPLACEMENT HEATER WAIT TIMES (uk)

[RichardPB]

Is the dealer holding your car till the part arrives or are you driving with no heat?

I ran it for a while but it got really cold even with heated seats and steering wheel so though I would leave it with them !

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[RAHRCR]

Strange question but for those of you that have heater failures, are your cars garaged or left outside?

 

[RichardPB]

My car is garaged overnight and I've had it nearly 18 months without issues. I think the recent ice spell with sub zero at night and barely above during the day trigger it for me, interestingly the heater fault was/is intermittent with occasional bouts of warmth !

 

[LLA53]

Just replied in another thread on heaters, but mine took 2 days from collection to being ready which included a service and two new rear tyres

 

[RAHRCR]

My car is garaged overnight and I've had it nearly 18 months without issues. I think the recent ice spell with sub zero at night and barely above during the day trigger it for me, interestingly the heater fault was/is intermittent with occasional bouts of warmth !

Thanks for sharing. I am curious as to the extent that extreme temperatures reveal the weakness in the current heater system. If this is the case, I have a bull’s eye on my back.

 

[RichardPB]

Just replied in another thread on heaters, but mine took 2 days from collection to being ready which included a service and two new rear tyres

When was this before the heater failures ramped up ? The / my fix is a quick couple hours apparently but no parts it’s a global component failure huge demand for the same part I’m no 8 in the queue with lots now behind me some OPC have 30+ Taycans waiting for new heaters

 

[LLA53]

When was this before the heater failures ramped up ? The / my fix is a quick couple hours apparently but no parts it’s a global component failure huge demand for the same part I’m no 8 in the queue with lots now behind me some OPC have 30+ Taycans waiting for new heaters

No it was week before last so 10 days ago, I must have been lucky I guess

 

[simcity]

Anyone check what part number revision they’re fitting now?

Wonder what’s been coming off the line recently matches up?

Good old Webasto. Should’ve stuck a diesel heater under the bonnet ?

 

[RichardPB]

Sorted I got call late Thursday PM new heater arrived car prepped will be fitted ready for collection Friday so 2 weeks from failure to fix Porsche South London are brilliant 5 stars to service dept thanks Rob

 

[Rob********]

Porsche must be aware there is a common fault. Does anyone know/think whether those on the production line are already getting revised parts to resolve the issue?

 

[kurand]

I sure hope so; mines in the middle of the production line right now.

 

[RichardPB]

Porsche must be aware there is a common fault. Does anyone know/think whether those on the production line are already getting revised parts to resolve the issue?

My OPC service rep said it’s the same component being replaced so no permanent fix /design change yet available, in fact he’s had some customers back 2 or 3 times for this fault /fix.

Once design fix done new component available I guess a re-call is in order?

 

[Fish Fingers]

My OPC service rep said it’s the same component being replaced so no permanent fix /design change yet available, in fact he’s had some customers back 2 or 3 times for this fault /fix.

Once design fix done new component available I guess a re-call is in order?

It does say in this Auto Express (I know!) article that is an updated part...

https://www.autoexpress.co.uk/porsc...-taycan-heater-fix-confirmed-owners-left-cold

 

[RichardPB]

It does say in this Auto Express (I know!) article that is an updated part...

https://www.autoexpress.co.uk/porsc...-taycan-heater-fix-confirmed-owners-left-cold

That's good news if that's the case the material defect surely should be corrected via a global re-call?

 

[simcity]

https://www.webasto-comfort.com/int/product-overview/product/show/hvh/

Service life 15 years or 12,000 hours. If only that were true....

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