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4S CT ownership didn't get off to a good start

PorscheCH

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I have been a Ferrari owner for 25 years and have never had any expense outside regular servicing (which is reassuringly expensive) and zero breakdowns.
Same here, 458 Spyder, two 488 in past 4 years. Just a dead battery which is reasonably priced. A good friend in CH has all of them (from lusso, 812, pista spy, sp2 etc) also minimal issues.
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nickmdp

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Car being collected again so they fit the wheel they have waiting to go on it. Turns out they forgot to fit it.

Gives me great confidence wondering what else they forgot.
That's definitely a red flag in my mind. Like, why would they even put that wheel on at all? For a shop that's seemingly so anal about doing things by the book by replacing 20k of parts for this, you'd think they'd have a procedure in place to at least walk around the car and take a look at it before handing it back to the customer. I'd immediately take that car to the dealer and have them review the work done to confirm that it actually did happen and to spec.
 
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12ACD

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That's definitely a red flag in my mind. Like, why would they even put that wheel on at all? For a shop that's seemingly so anal about doing things by the book by replacing 20k of parts for this, you'd think they'd have a procedure in place to at least walk around the car and take a look at it before handing it back to the customer. I'd immediately take that car to the dealer and have them review the work done to confirm that it actually did happen and to spec.
I've had no confidence at all with this Repairer from the day the car was inspected by them. I tried to have it taken elsewhere but was blocked.

It'll now be sold, I have zero interest in keeping this car and despite my concerns it appears Porsche are still supporting this particular outfit.

It's really not what I expected from a brand this strong. So we'll move on and sell both the Taycans.

Our first experience of Porsche ownership will be short and will be our last.
 
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12ACD

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Sold ours today back to the dealer from whom we purchased them.

We put them out for bids to all the usual suspects and OPC's were bidding far higher than the independant specialists.

Also when you sell you actually get to see the real picture with many of the cars being advertised for "overs" being SOR rather than actual stock.

Bottom line is we got list price + 1% for the combined value of both vehicles (a saloon 4S and a CT4S) which given the saloon was 5 months old we were pretty happy with.

In reality the Saloon was -£9K and the CT was +£11.5 on list price.

It's a shame it didn't work out for us but we got out pretty much scott free which actually feels like a result.
 

RAHRCR

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Tough break. Good luck with your next vehicle purchase. There was a point in the past where I was ready to walk away from Porsche too.
 


Bigben

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And in true dealer fashion, they couldn’t get the (stand out) spec right. This doesn’t look like partial 2 tone but extended leather to me.

I always wonder how come owners part with their sub 1,000mi, months old cars. Your story (although with a sad ending) does help me get closer to an answer!

Hope they gave you a fair p/x value given they’re trying to make another 20 grand on used…
 
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12ACD

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And in true dealer fashion, they couldn’t get the (stand out) spec right. This doesn’t look like partial 2 tone but extended leather to me.

I always wonder how come owners part with their sub 1,000mi, months old cars. Your story (although with a sad ending) does help me get closer to an answer!

Hope they gave you a fair p/x value given they’re trying to make another 20 grand on used…
They paid £117,500 which was 7.5K over list. So their margin is circa £10k +vat which isn't unreasonable all things considered.

The reality was we got £222,500 for both cars it was only when the settlement payments were made did we get the breakdown per vehicle. (the other was a 6 month old 4s saloon with 2600 miles which we sold at -£5k which was pretty reasonable).
 


Bigben

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They paid £117,500 which was 7.5K over list. So their margin is circa £10k +vat which isn't unreasonable all things considered.

The reality was we got £222,500 for both cars it was only when the settlement payments were made did we get the breakdown per vehicle. (the other was a 6 month old 4s saloon with 2600 miles which we sold at -£5k which was pretty reasonable).
Wow I wouldn’t have thought that main dealers would offer above list - that does sound fair indeed given it’s had a repair too, but they’ll probably make 10% p.a. if they manage to flog it on PCP as well

Have you decided on your next car(s) yet?
 
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12ACD

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Wow I wouldn’t have thought that main dealers would offer above list - that does sound fair indeed given it’s had a repair too, but they’ll probably make 10% p.a. if they manage to flog it on PCP as well

Have you decided on your next car(s) yet?
The Taycan was a unique proposition, We didn't need them as such but the tax situation for Ltd companies made it a no brainer to buy them. It didn't work out for either of the cars, but we got out very lightly indeed so it didn't turn into a disaster. If there had been anything approaching a normal depreciation curve for these cars plus finance exit fees we likely have simply kept them. We're very glad we decided not to lease.

I have two other cars, one electric runaround daily and an SL.

The Taycan replaced an Audi S6 Avant I'd had since new. So a largish estate 4 seater would be nice to have. The only thing that appeals to me in any way shape or form is a Ferrari FF. Obviously I'm not buying that through the business and there currently aren't any for sale that appeal to me. I don't like 4x4's I prefer estate cars.

I have the luxury of simply waiting for the right car to come along.
 

michalakis

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I took delivery of this lovely looking car in early February and was absolutely delighted with it.

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10 Days and less than 300 miles later it was being recovered to a Porsche Approved Repair specialist after I damaged a wheel.

20220216_210834.jpg


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Doesn't look too bad does it? Those two images above have lead to a close to £20,000 insurance claim.

So life with the Taycan 4S CT hasn’t gone as smooth as we were hoping.

I managed just under 300 miles in the first 10 days I had the car, then coming home from the gym one evening hit some debris/hardcore that had been washed into the road after heavy rain. Effectively I’ve heavily kerbed a wheel and there’s a tiny scuff on the bodywork. Annoying but it is what it is. The impact wasn’t enough for the tyre to deflate, so I drove home and all was good and continued using the car until I figured out what it was going cost to repair.

There’s a chunk out of the wheel rim and a bit out of the side wall of the tyre and a scuff on the rear wheel. So new front wheel and tyre and a refurb required on the rear. Well that’s what I thought.

Over the next few days I used the car normally and it drove completely normally, but I was a little worried about the small chunk of tyre missing so kept it to short journey's

So I looked at buying a new wheel/tyre – £2,500 for the front, plus a refurb on the rear plus a little bit of paint so at that point I’m making an insurance claim. That’s where things started to go wrong.

The car was recovered to one of the Porsche Approved repairers – M&A Coachworks, North London. They inspected the car and phoned me a few days later.

It needs a new wheel and tyre for the front, a new wheel and tyre for the rear (Porsche don’t allow refurbs and if you replace the wheel you have to replace the tyre also despite it being brand new and undamaged).

New lower front splitter, new wheel arch and indicator, paint to lower edge of front bumper.

Porsche insist that due to the nature of the impact the suspension strut and entire suspension assembly on the corner concerned are replaced as they are made from Aluminium and may be damaged.

As the steering rack is a sealed unit and non serviceable that also may be damaged and required replacement, as this is attached to the steering column which is a sealed unit and may be damaged that also requires replacement.

The strut mounting point then had to be stress/crack tested, the bodyshell then needs to be put on a jig for an alignment check. Total cost around £15,000 + vat.

All for what is effectively a kerbed wheel.

So I objected with the insurer who agreed to an independent inspection, two in fact. Neither of which displayed any damaged to any of the huge list of components that have been slated to be replaced.

I asked if they could replaced the front wheel/tyre, take the car to a Porsche OPC for inspection and alignment check to see if any extra work was required – of course the insurers were all for this, the accident repair centre weren’t and stated unless all the work was carried out that they’d deemed necessary the warranty on the car would be invalidated by Porsche based on their assessment as a Porsche Approved repair centre.

So here we are a month later and the work has been authorized and I get the car back about mid April. The reality is no longer want it back.

With loan car costs, recovery costs and two inspection costs we're at close to £20,000.

My business partners 4S saloon also left on the back of a low loader for the second time in three months last week. It just looks like we're not meant to have these cars. Between us we've not had an insurance claim/accident in 25 years then we have 3 in three months.

Effectively I can't drive this Taycan on the roads in and around where I live for fear of damaging it (my business partners saloon suffering the same fate). It simply can't deal with the road surface/pot holes in the way any of my other cars (or business partners cars) can. i.e. normally. If a kerbed wheel leads to a complete suspension change every time it happens "as a precuationary measure" these cars are very quickly going to become uninsurable.

I've driven all sorts of cars over the years and I've never been "scared" to drive anything through fear of damaging it. Same goes for my business partner. There are just so many occassions now when we both feel we simply can't use the Taycan that it's pointless keeping them.

So when they both arrive back from repair they will be going.

My first foray into Porsche ownership is going to be a short one and I'm unlikely to be visiting again. Which is a shame, these are lovely vehicles but I just can't own a car that I'm scared of driving through fear of damaging it through normal daily driving.

Tangential, but this is a gorgeous color. What is the name fo it?
 

gusone

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Have you tried South London Centre. I just am gobsmacked they cannot inspect a sealed unit and would want to replace 'just in case'. Never heard of that.

Looks like the boyz at M&A Coachworks are making some money. +£700k cash increase to Mar 21. application-pdf
 
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12ACD

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Have you tried South London Centre. I just am gobsmacked they cannot inspect a sealed unit and would want to replace 'just in case'. Never heard of that.
It's gone, I've sold it back to the supplying dealer. Read the thread in full.
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