Connect store FOD error computing taxes on checkout

[Redacted]

Hey all. Trying to add Active Lane Keeping and keep getting an error that taxes couldn’t be computed. The offer is 3 months free, then $26 a month thereafter in the United States. Possibly it’s a coding error. Anyone had this issue or found a way around it? Thanks so much!

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[Genau]

Hey all. Trying to add Active Lane Keeping and keep getting an error that taxes couldn’t be computed. The offer is 3 months free, then $26 a month thereafter in the United States. Possibly it’s a coding error. Anyone had this issue or found a way around it? Thanks so much!

Perhaps this thread is helpful? https://www.taycanforum.com/forum/t...porsche-connect-registration.3428/#post-51254

 

[Redacted]

Thank you. I was actually a participant in that thread. My issue there was getting the initial Connect features to work at all, which was solved by "buying" each feature for $0 separately, as suggested in the thread (and then waiting 24 hours for the features to actually propagate to the vehicle.)

With this issue, however, I am only trying to buy the single item, so unfortunately there's no way to remove it from the cart. Neither the subscription or the full single amount for the Lane Keeping FOD feature will process without the “unable to compute taxes error.” I called Porsche and they were useless. Perhaps FOD purchasing capability not solvable until Porsche fixes their website?

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