Toodal00
Well-Known Member
- First Name
- John
- Joined
- Aug 19, 2021
- Threads
- 0
- Messages
- 107
- Reaction score
- 27
- Location
- CA
- Vehicles
- 22 Taycan RWD, 21 Tesla MY, Mercedes E350, GLC 300
were not doing anything wrong, their is an outage since October that has not been fixed yet. it effects couple different brands as wellPorsche has a really convoluted way of activating free charging. You actually have to "purchase" it in your account. This is separate from your myporsche account. Seems weird but in scanning the feedback didn't see it as a potential for the issue.
FWIW I had similar issues on the anniversary of my car's original purchase - took 3 different Porsche 'experts' to finally get to that as the issue. Once I checked out with the right items selected it took a couple of minutes and then everything worked...very frustrating.
Last thing....If your car can charge via paid EA session, it's a 99.9% chance that the issue is the on the Porsche side.
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