moballa
Well-Known Member
- First Name
- Marco
- Joined
- Nov 18, 2019
- Threads
- 7
- Messages
- 72
- Reaction score
- 53
- Location
- Vancouver, Canada
- Vehicles
- 2020 Taycan 4S
- Thread starter
- #1
Just took delivery but I am forced to use the guest account because the Login button is greyed out. Can’t add an account either saying “account can currently not be added” if I use the setup assistant, it says I have SIM card data communication established, LTE is showing on the display but when I enter my Porsche ID and password, the login button is grey and when pressed it says “Function not available”.
I know others are having problems with Porsche Connect but from what I have read, the login button is available to those users but fails on credential check. My problem is different and doesn’t seem to be a common issue.
I have attached a video to better explain my issue.
Have others experienced the same issue? Dealer is aware of the problem but doesn’t have a solution. Called Porsche Canada, opened a ticket, but need to “wait for Germany to figure out”
@Terra and @Chowster - did you have similar problems when picking up from our dealer?
I know others are having problems with Porsche Connect but from what I have read, the login button is available to those users but fails on credential check. My problem is different and doesn’t seem to be a common issue.
I have attached a video to better explain my issue.
Have others experienced the same issue? Dealer is aware of the problem but doesn’t have a solution. Called Porsche Canada, opened a ticket, but need to “wait for Germany to figure out”
@Terra and @Chowster - did you have similar problems when picking up from our dealer?
Sponsored