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Porsche Connect Ending

Scandinavian

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So first, Porsche needs to pay for the cellular data account of the car. I would not be surprised if they just deactivate the eSIM in the car if you don't pay for service.
Anyone with expired Porsche Connect, does you car show connected? What is the Cellular Connection status showing?

Side note, in order for your battery data to be collected by Porsche, you have to enable both anonymous and personal data collection on the Privacy PCM menu. Without it, they are not allowed to collect any information from the car together with the car's VIN or other identifiable information. So if you did not enable personal data collection, they cannot even tell you that your battery is about to catch on fire because that would be admitting they violated GDPR. It's probably cheaper to settle on a car fire than deal with GDPR penalties.
I was thinking that Porsche may use the second connection in the car for their data purposes. Even with a failed LTE module and no data I still had the SOS system working!
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whitex

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Even with a failed LTE module and no data I still had the SOS system working!
AFAIK SOS runs over cellular voice. I'm actually surprised that it still works without Porsche Connect. Not as expensive as a data connection, but it's not free (plus someone has to pay the SOS operators), Here in the US many cars require subscription for OnStar, which is a version of SOS used on American (and Japanese IIRC) cars - usually first 1-3 year subscription is included in the price of a new car. Unless of course Porsche went the cheap route, and is routing SOS directly to the emergency 911 (US) or 999 (UK). Not sure about the UK, but in the US, by law, cellular devices can still call 911 even without any active subscription (possibly even without a SIM present) - no data connection though.
 

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Porsche needs to pay for the cellular data account of the car. I would not be surprised if they just deactivate the eSIM in the car if you don't pay for service.
Anyone with expired Porsche Connect, does you car show connected? What is the Cellular Connection status showing?

Side note, in order for your battery data to be collected by Porsche, you have to enable both anonymous and personal data collection on the Privacy PCM menu. Without it, they are not allowed to collect any information from the car together with the car's VIN or other identifiable information. So if you did not enable personal data collection, they cannot even tell you that your battery is about to catch on fire because that would be admitting they violated GDPR. It's probably cheaper to settle on a car fire than deal with GDPR penalties.
My subscription has lapsed. This is what I get now:

Porsche Taycan Porsche Connect Ending My Porsche A
 

whitex

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My subscription has lapsed. This is what I get now:

My Porsche App.jpeg
So the vehicle could be completely offline, with no Connect Services active the app doesn't have any info about the vehicle but the fact that it doesn't have Connect. service. What does your car show on PCM? Does it have the LTE icon? If you go to settings, under cellular connectivity, what does it say under eSIM status?
 

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So the vehicle could be completely offline, with no Connect Services active the app doesn't have any info about the vehicle but the fact that it doesn't have Connect. service. What does your car show on PCM? Does it have the LTE icon? If you go to settings, under cellular connectivity, what does it say under eSIM status?
LTE is still showing. I don't have cellular connectivity / eSIM status setting, but here a few others:

Porsche Taycan Porsche Connect Ending IMG_1618
Porsche Taycan Porsche Connect Ending IMG_1619
Porsche Taycan Porsche Connect Ending IMG_1620
Porsche Taycan Porsche Connect Ending IMG_1621
Porsche Taycan Porsche Connect Ending IMG_1622
Porsche Taycan Porsche Connect Ending IMG_1623
 


rb33gl

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PCM update is still valid, as is Data transfer. So the car still seems to be sending data back to Porsche.
 

whitex

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PCM update is still valid, as is Data transfer. So the car still seems to be sending data back to Porsche.
Interesting. What I was more surprised by though is that Charging Profiles & Timer contact is invalid. So no charging profiles and/or timers work on your car?
 

rb33gl

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Interesting. What I was more surprised by though is that Charging Profiles & Timer contact is invalid. So no charging profiles and/or timers work on your car?
Even though it says it’s invalid I’ve been able to set a profile. I think the invalid bit relates to Porsche charging
 


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PC service just expired here....don't think I will renew as I use Android Auto generally...I don't miss it yet (day 1). Let's see.
 

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New to owning the Taycan. I quite like the app features but almost £300 is ridiculous. I do pre conditioning before I drive and check battery status.

for charging, I set the Tesla Wall Connector to only deliver power between 12-5am. I’m with British Gas. 7.9p for EV during those off peak hours.

I also use CarPlay but I do like the Porsche sat nav.
 

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6£ per week.
I understand the appeal of "free", but i can also understand the conundrum of maintaining servers and bwd compatibility with an aging fleet for customers who do not value the features enough to pay 1£ a day for them ?
 

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New to owning the Taycan. I quite like the app features but almost £300 is ridiculous. I do pre conditioning before I drive and check battery status.

for charging, I set the Tesla Wall Connector to only deliver power between 12-5am. I’m with British Gas. 7.9p for EV during those off peak hours.

I also use CarPlay but I do like the Porsche sat nav.
It's a Porsche tax.

Generally under £100pa from other manufacturers for a service that is actually more reliable.
 

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6£ per week.
I understand the appeal of "free", but i can also understand the conundrum of maintaining servers and bwd compatibility with an aging fleet for customers who do not value the features enough to pay 1£ a day for them ?
I fully support paid subscription services, but the Porsche offering is really poor for 1£ a day. Their competition does it for free, or much much cheaper - for half the price provide high speed connectivity for in car devices and real time connection to the car (vs. for example my Taycan, which coincidentally today when I tried to turn on pre-heating while away from home, my app kept telling me my Taycan is at home safe and sound. Refreshing car status kept dutifully reporting "Vehicle data has been updated" and "Just updated" for the status. Perhaps designed to lie to customers to pacify them - "oh no, we lost track of the car, let's just tell the customer the car is home, statistically speaking we will be correct more times than not, so we can hide our incompetence from most customers who trust us". Before you discount it as a sarcastic comment, I have actually seen connected software specifically designed to do that - feature pushed for by marketing, who claimed this increases customer satisfaction (in my mind it just says "our customers are brainless cows with money"). This was not the first time I caught MyPorsche lying about my car.
 
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ze_shark

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You are entirely justified to criticize if the product does not deliver. With what they charge, it darn well should. No excuses here, as with many things Taycan, but then again, is the price really the problem ?

Too expensive compared to others ? It is not a Hyundai, get used to paying more for everything. And it's not like £200 is material in the ownership budget of these cars. There is still something about the product that is rare or unique, and we are free to vote with our wallets.

But the frequent underlying argument is that it should be free forever, and that's just disconnected from industrial realities.
 

whitex

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You are entirely justified to criticize if the product does not deliver. With what they charge, it darn well should. No excuses here, as with many things Taycan, but then again, is the price really the problem ?

Too expensive compared to others ? It is not a Hyundai, get used to paying more for everything. And it's not like £200 is material in the ownership budget of these cars. There is still something about the product that is rare or unique, and we are free to vote with our wallets.

But the frequent underlying argument is that it should be free forever, and that's just disconnected from industrial realities.
I don't want it to be free forever, primarily because that would mean the costs are covered by selling or otherwise monetizing my data. Without recurring revenue, the provider has zero interest in upkeeping of the service (at least if it's a subscription and they drop the ball, they lose subscribers, so it motivates them to keep it working well). I do however want a product which works and provides functionality which justifies the premium price. Porsche logo does not hold much value in itself to me really if it doesn't come with superior product quality and functionality. I hope Porsche is not just counting on brand loyalists who will buy a Ford Pinto for $200K as long as Porsche sticks their logo on it.
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