Wakesurfer
Well-Known Member
- First Name
- Bob
- Joined
- Nov 19, 2020
- Threads
- 4
- Messages
- 222
- Reaction score
- 274
- Location
- Granbury, Texas
- Vehicles
- 2021 Taycan 4S, 2023 YukonXL, 2024 Macan S
InfoSorry if this is redundant, but I completely missed the boat on this. How is a claim regarding the charger submitted? Is it through the dealer or via the My Porsche web page? If it’s the latter, then I can’t find it.
Received my check today. Sent the info and request form in on February 28th.Been over 4 weeks and still no payment. Now Porsche saying payments delayed for over 6 weeks. Considering the last time I had my TAYCAN at the dealer to fix leaking battery compartment and defective heater , all which took 6 weeks, you have to wonder just how inefficient Porsche NA is that it takes over 6 weeks to send out a check
Thank you for contacting Porsche Cars North America. Your claim will be handled in the order it was received. We are experiencing some delays and will work to resolve them as soon as possible. Please anticipate receiving a check by mail within approximately 6 weeks or a service voucher in approximately 7 business days via email, dependent on your chosen option. If you haven't already provided the necessary information below, kindly resend it to avoid any delays in processing your reimbursement claim.
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