SmartLift Software Bug - Porsche Investigating

[CATaycan21]

Update 4.28.2023:

- OTA control module replaced
-- per the dealer it resolved the LTE outage AND the Smart Lift issue !!
-- I'll provide updates after I pick up the vehicle and 'test' it out.

See the related thread here.

https://www.taycanforum.com/forum/t...ata-related-services.15421/page-2#post-237718

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[ineedanoriginal]

I've just had an OTA update and it seems to have forgotten my smart lift saved locations as part of that update. Twice today I had to activate it manually when I had definitely had it saved for that location. Luckily I was going really slow so it didn't cause any damage but I only noticed because it scraped the bottom of the car (which doesn't happen with smart lift engaged). Anyone else notice this with the updates?

 

[W1NGE]

I've just had an OTA update and it seems to have forgotten my smart lift saved locations as part of that update. Twice today I had to activate it manually when I had definitely had it saved for that location. Luckily I was going really slow so it didn't cause any damage but I only noticed because it scraped the bottom of the car (which doesn't happen with smart lift engaged). Anyone else notice this with the updates?

What was the update called?

 

[ineedanoriginal]

What was the update called?

good question - not sure. I had a notification that said there was an update ready to install and then when I parked up it did it. I didn't take a picture of the details (it showed in the Car tab in the Notifications "app") but I think it was to do with charging. I looked again yesterday but the notification had cleared and I'm not aware of a way of finding it. Other than map updates, its the first proper OTA update I've had.

 

[W1NGE]

good question - not sure. I had a notification that said there was an update ready to install and then when I parked up it did it. I didn't take a picture of the details (it showed in the Car tab in the Notifications "app") but I think it was to do with charging. I looked again yesterday but the notification had cleared and I'm not aware of a way of finding it. Other than map updates, its the first proper OTA update I've had.

I've not had any recent updates other than a PCM update last week which was for the PCM calendar.

No user way to see updates / change log.

 

[ineedanoriginal]

I've not had any recent updates other than a PCM update last week which was for the PCM calendar.

No user way to see updates / change log.

Yes, the lack of ability for owners to see a log is annoying. Clearly there was a notification of the update but unless I took a picture then it is as if it never happened. The photos below are what my car now says my software is.

 

[Graluy]

Good morning all form Bordeaux on France

My Taycan GTS 1 month old had the same issue yesterday. I’ve deleted one smartlift position answering ok to the System asking if i wanted to do so

I think that this delete generate an issue putting off the automatic smartlift function and removing the smartlift menu in the vehicule setting

so i first put the private mode to stop communication with the server and then i stop it to connect a gain to the server
Then for stopping PConnect services I disconnect my profile using the default one and then I connect again my profile

and this reinitialize all PConnect services in my Taycan and the smartlift menu came back

sorry for my poor English and i Hope it can help someone with the same Issue
I gave back the information to my Porsche center

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