kort
Well-Known Member
- Joined
- Feb 7, 2021
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- 43
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- 32082
- Vehicles
- '21 taycan 4s
my dealership experience has been terrible as has others, see the post of the guy from chicago.Porsche has certified mechanical engineers.
Shouldn't they also have at least one certified electrical engineer at each dealer?
Its an "all electric car"
the dealerships appear to be very poorly trained on the car.
when issues crop up they are stumped, resulting in long stays at the dealership or they are outright lying about what steps that they are taking.
porsche customer care is zero help, they are a black hole where complaints about the dealership's handling of issues go to die. there is zero follow up from them.
my car was in for a series of fail to charge events. they took in the car on monday, they were set to return the car on wednesday then they said that they need to hold the car because they received instructions from porsche germany on what steps to take.
I go to the dealership on friday expecting the car to be fixed but nothing was done.
the fix from germany was an outright LIE, they held the car two more days and did NOTHING additional.
why would they concoct such a fabrication? I am now forced to start building a case to get the car lemon lawed.
the level of service is terrible.
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