Unable to charge Sidcup

[Terry508]

Good afternoon All
I had to take my Taycan 4s back today as I was unable to charge it.
I plugged it in and as normal and the charging point on the car accepted and acknowledged the plug but the batteries wouldn’t accept the charge.
I’ve done circa 5000 mile and this is the first time I’ve experienced this. Anyone else experienced this?
I'm still waiting to hear from the dealership who couldn’t remedy the problem in house.
on the bright side I met a lovely lady that was looking round my car whilst I waited who introduced me to this forum so thank you to her ?

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[Jhenson29]

Posts like this make me think I should never let the range drop below the distance to the Porsche dealership…

 

[kort]

Good afternoon All
I had to take my Taycan 4s back today as I was unable to charge it.
I plugged it in and as normal and the charging point on the car accepted and acknowledged the plug but the batteries wouldn’t accept the charge.
I’ve done circa 5000 mile and this is the first time I’ve experienced this. Anyone else experienced this?
I'm still waiting to hear from the dealership who couldn’t remedy the problem in house.
on the bright side I met a lovely lady that was looking round my car whilst I waited who introduced me to this forum so thank you to her ?

what charging point? home or an EA or other fast charger?

 

[Terry508]

what charging point? home or an EA or other fast charger?

Any! I was changing the car at home when it stopped charging and tripped the fuse board, it wouldn’t charge at any charge point anywhere after this

 

[103 CR]

Evening Terry ,
That was me in sidcup this afternoon admiring your car - welcome to the forum!

 

[Terry508]

Evening Terry ,
That was me in sidcup this afternoon admiring your car - welcome to the forum!

Good evening
Lovely to meet you
Your welcome to take it for a test drive, assuming I ever get it back ?

 

[legataycan]

Hi Terry, welcome to the forum! Hopefully Porsche South London get this fixed for you.

They’re my local dealer too, how do you find them? I’m still waiting on their fast chargers to go live!

 

[Terry508]

Good afternoon
I found the sales very good, they was very helpful and knowledgeable in helping me spec my car for what was good for me, not so good with the aftercare but maybe that’s me being a bit fussy, still good though.
It’s frustrating the 350kw chargers aren’t working yet particularly as my office is on the Northcray Rd.
apart from the current concerning issue I’m very happy with my Taycan 4s
How have you found things?

 

[Terry508]

Just an update
Apparently it was a fault with the on board charger, Porsche Sidcup have had my car for 23 days so far as the new part had to come from Germany and furthermore, the part had to be made first! No date given for when I will get my car returned, very disappointing to say the least. They did give me a curtesy car but it was a Volvo petrol car and was hard work to get.
Since they’ve had the car I have had a recall letter saying the onboard charger needs reprogramming but apparently they still need to renew the part also.
Not a happy customer but I still love the car…..well from what I remember of it

 

[tigerbalm]

FWIW, I've have the same problem ... twice. Still waiting for parts. Haven't been able to charge my car (either AC or DC) for three out of its first six months. Porsche Germany's estimated dates for delivery of parts are wildly inaccurate and keep being missed.

https://www.taycanforum.com/forum/t...-ac-charger-installed-anyways.4023/post-79043

 

[tigerbalm]

Does your car have the standard 11 kW or optional 22 kW AC Charger @Terry508 ?

I am just wondering if its the 22 kW charger that is especially troublesome or this happens with the standard AC charger as well.

 

[Terry508]

Does your car have the standard 11 kW or optional 22 kW AC Charger @Terry508 ?

I am just wondering if its the 22 kW charger that is especially troublesome or this happens with the standard AC charger as well.

It’s the 22kw charger

 

[tigerbalm]

It’s the 22kw charger

Interesting.

 

[Terry508]

Good afternoon All
I had to take my Taycan 4s back today as I was unable to charge it.
I plugged it in and as normal and the charging point on the car accepted and acknowledged the plug but the batteries wouldn’t accept the charge.
I’ve done circa 5000 mile and this is the first time I’ve experienced this. Anyone else experienced this?
I'm still waiting to hear from the dealership who couldn’t remedy the problem in house.
on the bright side I met a lovely lady that was looking round my car whilst I waited who introduced me to this forum so thank you to her ?

Update, I got my car back today, 6 weeks later! Forgot what an amazing car it is! Happy to say all good so far, let’s hope there’s no more issues

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