Electrical system error -- dashboard notification -- anyone else experience this? -- resolution - defective 12v battery

[Olli-X]

Taycan dead since 1st August. After driving the Taycan on Sunday I received on Monday the message "Bordnetzstoerung" (red). Taycan could not be moved; On/off, waiting etc. did not work. Taycan was lifted out of small parking lot and moved on the 3rd August to Porsche Service. Porsche headquarter advised to replace three cells. Will take a while, not repaired yet. Taycan 4s of 02/2020 was driven carefully; very few high power charges; always 70-80% charging state when not used. Average energy consumption since delivery: 17.7 kWh / 100 Km.

Over the last two and half years the "Taycan and I" spent about two weeks at dealers for software and hardware issues that occurred while driving (electric motor stopped), after moving out of parking garage or because of updates.

Taycan is still at Porsche service since 3rd August, today: 26th August...

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[godiva92]

Taycan is still at Porsche service since 3rd August, today: 26th August...

Mine too! completely no update from Porsche. Even I email to their CEO but still nothing happened. My car was in service second times for this issue and no solution at all. The service said probably go to take 4-6 months to fix. Very sad.

 

[Olli-X]

4-6 months?? This is unbelievable.

My Porsche Service told me today that they do not know when they will receive the cells (3 cells of high voltage battery and possibly controller need to be replaced I was told). I am quite astonished about Porsche Service. Porsche headquarter is involved I was told. Taycan is dead and at the service since 4 weeks and a repair date is still unknown I was told today!

 

[godiva92]

4-6 months?? This is unbelievable.

My Porsche Service told me today that they do not know when they will receive the cells (3 cells of high voltage battery and possibly controller need to be replaced I was told). I am quite astonished about Porsche Service. Porsche headquarter is involved I was told. Taycan is dead and at the service since 4 weeks and a repair date is still unknown I was told today!

Hey your Porsche Service is already in top of their world quality service. What mine back in Hong Kong those guys don't even know what's wrong with mine car instead told me be patience. And told you will be lucky to have it back by Christmas.

 

[Jalmari70]

Is this only happening in the US?

I have the same issue in Finland as well so not only the US issue. Further, noticed that since the notice approx. of 10% reduction in the capacity of battery (miles/charge) appeared. Have a service on Wednesday so let’s see what Porsche say in Finland…

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