Need a Class Action Lawsuit - Porsche Mobile Charger

[Loltheinternet]

Makes sense, thanks Dave! I'll probably just leave it as is - I picked up a JuiceBox for charging at home anyway. I keep the PMCC in a bag in the car in case I need to charge on the road, so it doesn't get much use.

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[RallyG]

Putting aside what Porsche should or should not do to rectify the issue, if I was to buy a replacement what is the best option that is a good value - Mustart, Grizzly, Juicebox, Clippercreek, Lectron or some other brand?

Also, will these work with the charging app and the various changing function on the PCM?

 

[daveo4EV]

Putting aside what Porsche should or should not do to rectify the issue, if I was to buy a replacement what is the best option that is a good value - Mustart, Grizzly, Juicebox, Clippercreek, Lectron or some other brand?

Also, will these work with the charging app and the various changing function on the PCM?

ChargePoint - all should work with the PCM - the EVSE is just an external flow control device - PCM/Vehicle controls the charging tellling the external power supply/source to turn on/off

I like clippercreek, tesla (w/adapter required), chargepoint, wallbox, juicebox, grizzly, mustart

any 50/40 amp charger will do - make sure it's a 40 amp 9.6 kW unit - different vendors market the product using either the breaker size it requires (50 amps) or the charger rate it provide (40 amps) - review the specs and make sure you're getting a 9.6 kW charger - don't sweat NEMA 14-50 vs. 6-50 - easy enough to get an adapter to convert one or the other - check for cable length although most are 25 ft - but hate to be surprised if it shows up with a short cable.

Amazon could put one on your doorstep by monday at the latest.

 

[daveo4EV]

encountered some Ford F-150 EV's during recent road trip - got up close and personal with the included mobile EVSE from Ford- nice unit - swappable supply cables - 9.6 kW charge rate - 8 gauge wire for the included NEMA 14-50 modular power supply cable - smaller and lighter than the PMCC - didn't appear too warm after running for a few hours off of a hotel NEMA 14-50…

good to see Ford customers getting a quality EVSE included with the truck.

$500 optional EVSE - seems high quality - will also charge your Taycan.

hmm - appears to be a 30 amp unit - have to investigate more.

 

[Reg]

you can save a little bit of money if you order the Hubble off amazon - that way the electrician won't add their mark up - so they show up - you hand them the plug-socket - and point to where you want it installed…unless there are serious space issue with the physical box the plug is already in - you can swap one of these in way less than an hour…

I just did this.
A slight downside is that the faceplate I had for my old plug was too small for the Hubbell. So back to Amazon for me.

I think the faceplate was one I had for ages, but the plug was only 2 years old, I didn't get a new faceplate at the time since the old one fit.

 

[mod72346]

This is exactly what I observed - the plug had two hotspots that reached 104C/220F after 1 hour at 100% - that's above water boiling temperature!! When I complained to the dealer, they pointed back at my wiring. Yeah.. right. Since then, I got the J+ Booster 2, and its plug is barely warm. Porsche really should remedy this, it's gross negligence.

 

[daveo4EV]

This is exactly what I observed - the plug had two hotspots that reached 104C/220F after 1 hour at 100% - that's above water boiling temperature!! When I complained to the dealer, they pointed back at my wiring. Yeah.. right.

your wiring is not the problem here - but you knew that!

 

[Scotty]

maybe - should be on the plug face - if it's not - assume it's fairly generic and normal grade - I'd consider getting a quote to swap it out - might be more than expected - the Hubble plugs are deeper than normal plugs and electrician's normally put them in a slight bigger junction box to have more room given their greater volume & depth…

but other than what you can see from the face plate there is no way to tell - if you disassemble the plug then there might be part numbers or manufacturer info on the back of the unit - but that's a lot of work - and by the time you've taken it all apart you can just reassemble it with a Hubble (or equivalent)

apologies - but I think that's the best you can do.

Update 1 re arbitration. Just how stupid can Porsche be. my dealers response to my initial letter outlining the issues is: “ i understand what your are saying but we are being told you need to call customer commitment” They don t deny my assertions just want to pass the issue. Letter going out tomorrow to arbitrator

 

[kort]

As a potentially new person in the Porsche sphere... is this broadly the level of service and quality to expect from the brand?

All I can say is this is not the first time for a foul up like this. that said most manufacturers have issues. some handle them better than others. early tesla owners went through a few issues that were far more serious, almost every early drive unit had to be replaced and while it was costly for tesla they did come through with repairs without having to go to battle with them. when issues arise with porsche it can be an arduous process to get them to take action. I went a few months with a charging conflict that they refused to acknowledge. finally another owner was able to get them to see the problem and once they acknowledged that there was an issue there was a very simple and quick fix.
hopefully at some point porsche will own up to their failure here and provide some sort of relief.

 

[Tooney]

The Hubbell 14-50 socket needs a slightly larger diameter faceplate and a deeper receptacle box than standard. The faceplate is available on Amazon. Read the comments on Amazon about the Hubbell receptacle.

I bought the Hubbell receptacle and faceplate on Amazon and told my electrician about the deeper receptacle box. He ignored my advice about the receptacle box, installed the standard depth one, and then replaced it when he figured out it was too shallow.

 

[Tooney]

Putting aside what Porsche should or should not do to rectify the issue, if I was to buy a replacement what is the best option that is a good value - Mustart, Grizzly, Juicebox, Clippercreek, Lectron or some other brand?

Also, will these work with the charging app and the various changing function on the PCM?

When I was looking at home EVSEs, I found the detailed reviews by Tom Moloughney on YouTube helpful. He compares key features of EVSEs, including feel and size of the cables. I got the Wallbox Pulsar 40 amp EVSE and am happy with it.

 

[QueenBean]

Putting aside what Porsche should or should not do to rectify the issue, if I was to buy a replacement what is the best option that is a good value - Mustart, Grizzly, Juicebox, Clippercreek, Lectron or some other brand?

Also, will these work with the charging app and the various changing function on the PCM?

Grizzl-E is a great choice for a wall mounted 40a EVSE (50a circuit of course). I would recommend Tesla UMC for a travel EVSE if you no longer wish to use the Porsche supplied PMC+ or PMCC.

 

[Scotty]

https://www.taycanforum.com/forum/t...se-vehicle-connectors-how-does-it-work.12207/

the link above also might be interesting - the J-1772 protocol is pretty simple and doesn't offer a lot of "smarts" - the connector reflects this - as it's mostly a 3 wire affair with 2 high voltage lines and an electrical ground - and two low voltage "lines" for communication between the vehicle and the EVSE…because they are simple - all EVSE's should work with all vehicles, and all vehicles only need to understand a few commands and deal with a raw flow of AC power.

encountered some Ford F-150 EV's during recent road trip - got up close and personal with the included mobile EVSE from Ford- nice unit - swappable supply cables - 9.6 kW charge rate - 8 gauge wire for the included NEMA 14-50 modular power supply cable - smaller and lighter than the PMCC - didn't appear too warm after running for a few hours off of a hotel NEMA 14-50…

good to see Ford customers getting a quality EVSE included with the truck.

$500 optional EVSE - seems high quality - will also charge your Taycan.

hmm - appears to be a 30 amp unit - have to investigate more.

interesting I appreciate the update and any future updates - it's a tough situation for Porsche to have to deal with something like this given they really don't like/care for EV's…this is an annoyance for technology they'd rather not deal with anyways…

Daveo, I am preparing the submission to Demarss & Assoc that select the arbitrator. In the submission I can request any internal documents I like from Porsche to support my claim re the control unit. What documents do you think would be useful to request from Porsche re the issue? Let’s see what they are hiding and not disclosing.. Anything I get will be posted in the forum in case others wish to pursue a claim.

 

[Eric]

I received this email from Porsche. This is ridiculous they want me to throttle my $2500 charger to half speed and act like it's no big deal. I paid 1800 to have a 50A circuit installed because they recommended this. And now they want us to run it at 20A?

That's like selling a 600 HP 911 and telling the buyer to disable 3 cylinders and one of the turbos or the car may overheat.

Porsche needs to refund or replace these faulty units or I hope someone starts a class action lawsuit!


This notice applies to your vehicle: WP0AA2Y12NSxxxxxx



Dear Mr. Gore,

Porsche Cars North America, Inc. (PCNA) has developed an update to the Porsche Mobile charger for your E-hybrid or Taycan vehicle. We are contacting you because this update is now available to you free at your Porsche Dealer.



What is the issue?
High temperatures can occur in the plug socket when charging the vehicle using the Porsche Mobile Charger in conjunction with NEMA industrial plugs, due to the higher charging current. In certain situations, this can lead to heat damage to the electrical socket.


What will Porsche Do?
Your Porsche Dealer will limit the default current charging setting to 50% on your Porsche Mobile Charger and affix a warning sticker to your Porsche Mobile Charger using the NEMA standard. You will also be given a supplement to the Owner's Manual.

Thank you for your patience and allowing us to help maintain continued satisfaction with your vehicle.


What should you do?
Please contact your local Porsche dealer as soon as possible to schedule an appointment to have your vehicle’s mobile charger updated at NO CHARGE TO YOU.



Schedule Service Appointment


To find your nearest authorized Porsche dealer, visit: www.porsche.com/usa

What if you are not the owner or operator of this vehicle?
If you are the lessor and registered owner of the vehicle identified above, please forward this email to the lessee within ten days of receipt. If you’ve changed your address or sold the vehicle, please click one of the links below or contact customer support so we can update our records.



Change Your Address


No Longer Own Vehicle


Sincerely,
Porsche Cars North America, Inc.

yes i had to downtune the charging current on my Porsche charger from 38 Amps to 30 Amps t0 prevent premature shutting down during the charging process.

 

[B61]

Didn;t follow the whole thread, but i noticed that OP has been banned.
How comes?

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