Porsche Reimbursement for a non-Porsche wall charger

[hifi239]

Feb 22 for me and also still no check.

Submitted Feb 21, check by Fedex on Friday March 29. Be sure to check your front door for a door tag because it is adult signature required. The door tag might have fallen. Also, you could sign up for Fedex mobile and that might show items going to your address (not sure if it needs a tracking number).

If it goes another week you could call Porsche and give them the phone # on the account and she will confirm they have the application and that the check is in the mail.

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[TxnBluDvl]

Submitted Feb 21, check by Fedex on Friday March 29. Be sure to check your front door for a door tag because it is adult signature required. The door tag might have fallen. Also, you could sign up for Fedex mobile and that might show items going to your address (not sure if it needs a tracking number).

If it goes another week you could call Porsche and give them the phone # on the account and she will confirm they have the application and that the check is in the mail.

See my post right after the one quoted. Got my check on the 29th on the first delivery attempt.

Saw it on the FedEx app the day before — it was a cryptic “Shipping Returns” as the sender, coming out of Dallas, TX.

 

[r553]

I received my $600 check today. I had to sign for it and luckily I was home. My initial submission was Feb 28, 2024 but they wanted a better receipt for the Juice Box I had purchased last year. I resubmitted the better receipt on March 20, 2024.

 

[eisenb11]

Got my check today. Here's my timeline:

• 3/19 - submitted
• 4/30 - email from them: "sorry we're taking so long, the check's ready and going out soon"
• 5/20 - got the check

 

[Avantgarde]

Sorry if this is covered before.

Is it ok to submit reimbursement for a hardwired wall-charger, or does porsche strictly limit this reimbursement to mobile (plugged-in) chargers. Thanks.

 

[Hirschaj]

Sorry if this is covered before.

Is it ok to submit reimbursement for a hardwired wall-charger, or does porsche strictly limit this reimbursement to mobile (plugged-in) chargers. Thanks.

Either one will do.

 

[Tooney]

Received $600 check today. Timeline:
4/7 Submitted
5/28 Email: Your check has been processed
6/10 Check received FedEx signature required.

Reimbursed for J+ Booster mobile EVSE (Juicebox) purchased in Feb, 2023.

 

[Vision]

Just picked up a '22 Taycan, my porsche dealer said there was a issue with the charger. Is it too late for me to buy a charger and submit the receipt?

 

[Tooney]

Just picked up a '22 Taycan, my porsche dealer said there was a issue with the charger. Is it too late for me to buy a charger and submit the receipt?

Good question. 22 Taycans in US are part of Porsche recall campaign APB6. It is NHTSA Campaign Number: 23V841000
Two remedies for the recall: Replacing the cable/re-programming the EVSE/charging device, and reimbursing for purchase of another EVSE.
This is the letter sent out to owners: https://static.nhtsa.gov/odi/rcl/2023/RIONL-23V841-5682.pdf
Check with dealer to see if charger cable has been replaced.
Check with Porsche NA about reimbursement or submit reimbursement request. My assumption would be if reimbursement was not already provided for your VIN, you would qualify.
Good luck.

 

[Vision]

Thank you for providing all the info. I will call there 800 # and see what they say. I believe my salesman said they didn't send me the replacement cable

 

[Tooney]

Cable replacement and reprogramming EVSE require a dealer service visit. Few of us have had that done yet.

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