Thanks Rik. Update! I can collect my car on Saturday so excited finallyNot a good future for all of us, with respect to that heater
Hope your car will soon be ready and some flawless kms after collection.
You and I went to the same dealer and probably the same SA but with different experiences. For me it was a little bit before yours, so I guess they might have received more parts by then, "she" did not order anything for me until they diagnosed it in the service center, saying parts are per VIN and they cant order it until the diagnosis report is in. Anyways, I was given a 1-2 months ETA but got the car fixed in 14 days.Three weeks ago my high voltage heater went out. Same symptoms as reported above (inability to heat the battery prior to charging, and no cabin heat). I wasnāt surprised that it happened since Iād been reading this thread (disappointed yes - surprised no).
Made an appointment for next repair slot with a loaner (3 weeks out), and my SA ordered the parts with the hope that they would arrive before the service (which they did). Survived fine on the seat heater and the steering wheel heater in the interim.
Coincidentally I picked up a nail in the left rear tire 3 days prior to the service. The tire pressure monitor worked like a charm. Called the SA again and a replacement tire was waiting for me when I dropped off the car for the heater replacement (note - Porsche will not repair tires since repairs would likely not survive aggressive driving). Luckily, I had purchased the Tire & Wheel insurance (covers flats, wheel damage, and cosmetic issues), so it was covered. I wasnāt thrilled by the flat, but it was nice to have all the problems arrive at the same time
After the service my SA said that she believed that the replacement HV Heater part was different from the 2021 original, but was unable to offer specifics.
What use are loaners if Porsche is not keeping enough on hand to keep up with failure+repair rates of their cars? Do they provide external car rental or uber credits?
They try to give their own loaners, if not available, Enterprise, if not, you complain to Porsche and they'll reimburse your own rental costs. In my case I got lucky and got a Taycan.
Hopefully with a larger stock of used Taycans showing up at dealerships lately, they can repurpose them into loaners. I assume the dealer can bill Porsche for using their cars, which should help with the interest and depreciation the dealership has to pay to keep a used Taycan on their lots.
Interesting ! In all my 53 years of driving, I have never had a car that has had the heater blow up. I think Porsche have now alienated me from the marque, given the numerous electrical faults that have occurred and the number of days off the road I have experienced.
I am going to assume most, if not all, of the cars you drove in the last 53 years were internal combustion engines. If you ever had an engine die, you had a heater die. You just didn't realize that because along with the heater dies your source of locomotion, 12V alternator, and basically the whole car.
I am not sure there are any 99%+ reliable cars being made any more. I used to love Lexus (Toyota) reliability but even their latest EV had a major recall because its wheels would fall off (the recall was serious enough for them to give every owner a new ICE car to drive, cover their fuel costs, and tow away the EV until they can fix the problem. There was a buyback option too). If you find a car with which nobody has had any problems with, let me know. Ideally it would be a performance EV.
LOL, 10 years, 4 Model S's, let me tell you, no they are not problem free. Everyone of the 4 Teslas I had required service visits immediately after delivery. They held up relatively ok after fixing production experimentation issues. That said, they were nowhere near the reliability of my prior ICE cars. Check out Tesla forums if you want to read horror stories. They happen for every brand nowadays.
No clue why the experience is different, but she mentioned that they had done replacements on perhaps 30 Taycans so my guess is that this was no longer being treated as a VIN-specific issue.
