Heating Failure

[DGW]

Hi all

I was due to collect mine on 4.12.22 (brand new Taycan GTS) and dealer emailed on 1.12.22 to tell me heater had failed as part of PDI

This is after paying for the car, tracker subscription and car insurance!

They also registered the car before collection and now I have no idea when I will be able to collect. As you can imagine, not happy and speaking to dealer about financial losses, and having a 2022 registered car that I may collect in 2023.

sorry to hear that your honeymoon with the GTS is getting delayed, it seems the MY22/23 models are also affected by the HV heater issue on "NEW CARS!" whereas Porsche first mentioned it's only related to the MY20/21 models.
Nothing you can do at this moment but patiently wait for the car to be fixed/completed the PDI without no issues.

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[DGW]

Agree I would definitely buy another Tesla as the Electronics are years ahead of Porsche without doubt

I am actually thinking of going back to plug-in ICEs since the gas price is falling back to normal. any EVs in winter is pretty much useless when it comes to range, the vast amount of juice you pour in every week/month costs more than gasolining a full tank.

 

[Bertibasset]

sorry to hear that your honeymoon with the GTS is getting delayed, it seems the MY22/23 models are also affected by the HV heater issue on "NEW CARS!" whereas Porsche first mentioned it's only related to the MY20/21 models.
Nothing you can do at this moment but patiently wait for the car to be fixed/completed the PDI without no issues.

massive problem including the Audi e trons it’s a £1360.00 part and 9 hours to fit I am told and certainly don’t want a bill like that when warranty runs out

 

[DGW]

massive problem including the Audi e trons it’s a £1360.00 part and 9 hours to fit I am told and certainly don’t want a bill like that when warranty runs out

ballocks! but even if the warranty runs out, Porsche should still get the fixed at their cost since it's a quality component issue, look at the sheer amount of Taycan owners having this HV heater issue worldwide.

 

[DLP]

Hope they fix quick with Christmas coming up

Well I have spoken to Porsche and they have confirmed they need the car back, and parts are on back order. The good news is they are lending me another Tyacan for the duration which is great. Fingers crossed the heater is ok!

 

[agmvermeulen]

and here is another one with a heater problem. Got my Taycan last week and after 100km the heater stopped working.......MY2021

 

[SteveGTS]

I read an interesting article about the Tesla heater failures, which may be the same unit. It appears that in freezing conditions a flap in the heater can get iced up and break on startup, which may line up with cars arriving at the moment having issues after being subjected to sea crossings.

Here’s the article, the comments are interesting https://electrek.co/2022/01/17/tesla-software-fix-heat-pump-issue-cold-weather-but-hardware-problem/

 

[Tooney]

The heater that is being replaced in Taycans is a high-voltage electric heater that heats coolant for the passenger cabin, windshield defrosting, defogging, and cabin preheating. Picture of it and description are below.

Also, see attachment.

 

[DGW]

The heater that is being replaced in Taycans is a high-voltage electric heater that heats coolant for the passenger cabin, windshield defrosting, defogging, and cabin preheating. Picture of it and description are below.

Also, see attachment.

thanks for sharing this! however, I didn't quite understand how the HV heater, described as a third system, can fail the entire heating system once it's broken, but according to the mechanics at my dealer, it's a QC issue of the HV heaters which Porsche should have done better.

so my car is at the dealer since Thursday, they were able to get me a Cayenne right away until the car was completely fixed. before then I called Porsche Assistance, and they could arrange the towing service for the next day, however there are NO premium replacements, only Opel Corsa, and Nissan Micra, cars in the category are available.
if you are not in a critical situation (safety always first) where you can manage to drive to the dealer, just do it

 

[tomw00]

Bugger - my heater has just failed. Feels like it just a matter of time. Interesting my Range Rover Sport PHEV had a similar issue with its high voltage heater. Maybe most heating elements are designed around 240v and not 400/800v

 

[electricsidecar]

I'm tracking all of these failures in https://github.com/evstatus/PorscheTaycan/issues/1.

 

[Larkey]

Have any U.K. people managed to get their heater fixed yet or even a rough lead time? Fired off some letters to Porsche today. Worked out in the 8 months I’ve had my Taycan it’s spent 35% of the time at the dealer due to this problem and being on my 3rd panoramic glass roof! Love the car but really not sure what to do. Would a replacement be any better or do I get my money back and buy something else?

 

[Reeves29]

Have any U.K. people managed to get their heater fixed yet or even a rough lead time? Fired off some letters to Porsche today. Worked out in the 8 months I’ve had my Taycan it’s spent 35% of the time at the dealer due to this problem and being on my 3rd panoramic glass roof! Love the car but really not sure what to do. Would a replacement be any better or do I get my money back and buy something else?

mine was recovered to the Cardiff Dealership last Tuesday as the heating failed. The update yesterday from the dealership was bascailly no update.They have no idea when the part will arrive, so nothing is going to happen in the next couple of weeks. Very disappointing.

 

[Billocrates]

After filling out the "how did we do" survey following the 2 year service (most expensive brake fluid change I have ever had!), the After Sales Manager from Porsche Centre Exeter was on the phone to me within the hour, most apologetic. He said they had 2 heaters on back order but still no sign of when they will arrive.

 

[Jabbar]

After filling out the "how did we do" survey following the 2 year service (most expensive brake fluid change I have ever had!), the After Sales Manager from Porsche Centre Exeter was on the phone to me within the hours, most apologetic. He said they had 2 heaters on back order but still no sign of when they will arrive.

Hi all

My brand new Taycan GTS (which I haven’t even collected yet) is at dealers with the heating issue.

I’m told by a number of people, it’s likely to be 4-6 weeks before parts arrive.

I’ve been waiting since 2 December.

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